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CIBC Bank Customer FAQ

Top Answers & How-to Guides

What is CIBC Bank's Phone Number?

The question we are asked most often is about how to talk to CIBC Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I open a new account?

To open a new account with CIBC Bank, individuals should visit its website to explore account types like personal or business....

How can I access my online banking?

To access CIBC Bank's online banking, first visit their website at www.cibc.com. You will log in using your client card number...
Ask any question you have about CIBC Bank customer service, get an answer now.

Recent CIBC Bank Customer Questions

do you offer notary public services

Yes, CIBC Bank does offer notary public services. These services are available at most of their branches. However, it's highly suggested that you call ahead to your preferred branch to ensure that there's a notary public available when you plan to visit. It's also advisable to ask if there's any cost associated with the notary services, as this can vary. Please note that while the bank's employees can serve as a notary public, they are not licensed to provide any legal advice.
Asked Jun 13, 2024 4:02 PM

What is the minimum balance that should be present in CIBC Chequing Account

The minimum balance required in a CIBC chequing account depends on the specific type of account. For example, the CIBC Smart Account requires that you maintain a minimum daily balance of $3,000, and make at least one recurring direct deposit or two pre-authorized payments each month to avoid paying transaction fees. Please keep in mind that this information may change and it is best to directly check with CIBC for the most updated information on their account minimums.
Asked Mar 8, 2024 7:27 PM

When will i receive my referral rewards

After successful enrolment, CIBC Bank usually processes referral rewards within approximately 8 weeks. However, this timeline may vary and depends upon the completion and approval of your referrals. Once processed, the rewards are directly added into the relevant account. It's important to make sure you meet all the eligibility requirements for the referral program to receive the rewards.
Asked Feb 29, 2024 10:54 PM

Help me with my CIBC Bank customer service issue

Account Management

How do I open a new account?

To open a new account with CIBC Bank, individuals should visit its website to explore account types like personal or business....

How can I access my online banking?

To access CIBC Bank's online banking, first visit their website at www.cibc.com. You will log in using your client card number...

How can I reset my online banking password?

To reset an online banking password with CIBC Bank, one can visit the login page and select the "Forgot Password" option. After...

What are the different ways I can deposit funds into my CIBC account?

CIBC Bank provides various methods to deposit funds, including direct deposit, ATM deposits, mobile cheque deposits via the...

Credit and Loans

How do I apply for a credit card?

To apply for a CIBC credit card, one should choose the card that fits their needs and then fill out the application online at...

Can I apply for a mortgage through CIBC Bank?

CIBC Bank allows individuals to apply for mortgages, offering various products for first-time buyers and refinancing. They...

What types of credit cards does CIBC Bank offer?

CIBC Bank provides a range of credit cards designed to suit various customer preferences, including rewards, cash back, travel,...

Branch Information

What types of accounts does CIBC Bank offer?

CIBC Bank provides a wide range of account options for both personal and business needs, including everyday chequing, savings,...

What are the hours of operation for CIBC Bank branches?

CIBC Bank branch hours vary by location but generally open Monday to Friday from 9:00 AM to 5:00 PM, with some branches...

Fees and Services

What are the fees associated with using CIBC Bank?

CIBC Bank has various fees that may differ depending on account types and services used, including monthly maintenance fees,...

Does CIBC Bank provide financial advice or planning services?

CIBC Bank provides a variety of financial advice and planning services tailored to clients' individual needs, including...

Security and Support

What security measures does CIBC Bank have in place to protect my personal information?

CIBC Bank implements various security measures, including advanced encryption and multi-factor authentication, to safeguard...

What should I do if I suspect unauthorized transactions on my account?

If a customer at CIBC Bank suspects unauthorized transactions, they should urgently review their recent account activity,...
We look to the CIBC Bank issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
CIBC Bank issues reported to GetHuman
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