Crunchyroll App Preguntas frecuentes de los clientes

Principales respuestas y guías prácticas

¿Cómo me comunico con el servicio de atención al cliente de Crunchyroll App?

La pregunta que nos hacen con más frecuencia es cómo hablar con el servicio de atención al cliente de Crunchyroll App. Haga clic aquí para obtener información de contacto, opciones de correo electrónico y chat, cómo conseguir una persona en vivo, tiempos de espera y más.
Haga cualquier pregunta que tenga sobre el servicio de atención al cliente de Crunchyroll App y obtenga una respuesta ahora.

Crunchyroll App preguntas recientes de los clientes

Crunchyroll won't open on switch

We're sorry to hear you're having difficulties. Ensure your Nintendo Switch is updated to the latest system version. Try to relaunch the app after closing it completely. If that doesn't work, uninstalling and reinstalling the Crunchyroll app might help. Additionally, check your internet connection to make sure it's steady and strong enough to support streaming. If none of these suggestions help, there might be a temporary issue with the service itself.
Preguntado Apr 8, 2024 3:03 PM

I can’t subscribe to the premium version

If you are experiencing difficulties subscribing to the premium version of Crunchyroll, it might be due to several reasons. Ensure your payment method is accurate and up-to-date with no issues from your bank. Check if your internet connection is stable. Also, ensure the version of your Crunchyroll app is the latest by checking the app store for updates. If you have done all these and still can't subscribe, try uninstalling and reinstalling the app. You can also try subscribing via the Crunchyroll website instead of the app.
Preguntado Apr 7, 2024 4:26 AM

Come faccio a disdire l'abbonamento?

Puoi annullare il tuo abbonamento Crunchyroll seguendo questi passaggi: 1. Vai al sito web Crunchyroll e accedi al tuo account. 2. Fai clic sull'icona del tuo profilo nell'angolo in alto a destra. 3. Seleziona "Impostazioni account" dal menu a tendina. 4. Sul lato sinistro, clicca su “Premium Membership Status”. 5. Infine, clicca sull'opzione "Cancel Membership" e segui le istruzioni per completare l'annullamento. Ricorda che cancellare l'abbonamento ti impedirà di fruire dei benefici riservati ai membri premium una volta terminato il tuo periodo di fatturazione corrente.
Preguntado Mar 19, 2024 11:30 AM

Cannot register when I enter my email address it tells me to reenter a valid email address

It sounds like an error is occurring when you're trying to register. Please double-check if you've entered your email address correctly without any spaces or special characters (...@yahoo.com, not ...@ yahoo. com). If you're doing this on a mobile device, auto-correct can sometimes interfere. If you're confident that the email address is correct and you're still having issues, try clearing your browser cache or using a different browser entirely. If issue still persists, it could be a problem with the Crunchyroll App. Try deleting and reinstalling the App.
Preguntado Mar 3, 2024 6:03 AM

Ayúdame con mi problema de servicio al cliente Crunchyroll App

Analizamos los Crunchyroll App problemas que los clientes han informado a GetHuman para decidir qué preguntas son las más comunes y cuánto tiempo dedicar a investigar cómo resolverlas.
Crunchyroll App problemas reportados a GetHuman
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