DISH Preguntas frecuentes de los clientes

To have the ground mount mast for your DISH antenna replaced, please refer to the service options available through your account or service agreement. You may need to schedule a service visit for the replacement. There is a link to the most up-to-date contact information right here on this page to assist with your request.

To set your DISH service for hearing impaired accessibility, you can enable closed captions through your receiver settings. Navigate to the settings menu, select "Accessibility," and then turn on closed captions. This will allow subtitles to appear for programs that support them. You can customize the appearance of the captions, such as font size and color, to suit your preferences.

There could be several reasons you're unable to watch your recorded shows. It's possible that there is a technical issue with your equipment or that your DVR is experiencing a temporary glitch. If your DVR is too full, it may struggle to access certain files. Restarting your receiver may resolve the issue. Ensure that your recordings haven’t expired or been deleted automatically due to settings. If the problem persists, explore any available troubleshooting options in your menu.

To use the 52.0 remote with your new ONN Roku TV, first ensure the TV is powered on. Next, press and hold the 'TV' button on the remote until the red light stays on, then release the button. Press and hold the 'Select' button until the red light blinks and then goes off. After this, you need to enter the code for your TV brand. Common codes for ONN TVs can be found in DISH's remote code list. If the TV turns off, you've successfully paired your remote. If not, repeat the process with a different code.

To enable Picture-in-Picture (PIP) on your TVs connected to Joeys, ensure your main receiver supporting PIP is set up correctly. Access the PIP settings through the main receiver's menu, where you can enable and customize the feature. The exact steps may differ based on your receiver model, so please refer to the on-screen guide for detailed instructions.