How do I report a power outage?
Asked 6 months ago
To report a power outage to Duke Energy, customers can use the company's automated phone system, website, or mobile app. Additionally, customers can sign up to receive outage alerts to stay informed about any issues affecting their service. It is important to provide accurate location information when reporting an outage to help Duke Energy respond promptly and efficiently. Customers should also avoid approaching any downed power lines and instead notify Duke Energy immediately for assistance.
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