What is the warranty policy for ESS Eye Pro glasses?
ESS Eye Pro offers a comprehensive warranty policy to ensure customer satisfaction. Our glasses are backed by a limited lifetime warranty against manufacturing defects in materials and workmanship. This warranty applies to the original purchaser and covers all components of the glasses, including frames, lenses, and coatings. If a defect occurs, we will repair or replace the product at our discretion, free of charge. We also provide a 30-day satisfaction guarantee, allowing customers to return their glasses for a full refund if they are not completely satisfied. Please note that this warranty does not cover normal wear and tear, misuse, or accidents. For warranty claims or further information, customers can contact our customer service department.
Answered Nov 2, 2023
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