What is EVINE Live's return policy?

EVINE Live offers a hassle-free return policy for customers who are not fully satisfied with their purchase. The return period is within 30 days from the date of delivery. To initiate a return, customers can contact EVINE Live's customer care team via phone or email to obtain a Return Merchandise Authorization (RMA) number. The item must be returned in its original condition with all accessories and packaging, along with the RMA number. Return shipping fees are the responsibility of the customer, unless the return is due to a defective or damaged item. Once the returned item is received and inspected, a refund will be issued to the original payment method, excluding any shipping and handling charges.