What Do I Do If I Can't Receive the Password Reset Code from Electronic Arts (Ea)
In a nutshell: It can be frustrating if you need to receive a password reset code from Electronic Arts and can't. The following steps can help you get the information you need from the company.
Introduction
It can be frustrating if you need to receive a password reset code from Electronic Arts and can't. The following steps can help you get the information you need from the company.
What You'll Need
Cell phone
Go to the Electronic Arts Website
Visit the Electronic Arts website.
Locate the Help Section
Click on the question mark at the top of the homepage.
Find the Section You Need
Look for the line that says, "Can't find what you're looking for? Go to EA Help, Answers HQ or EA Forums."
Go to the Help Section
Click on the red link that says "EA Help." Doing so will open another page with "EA Help" at the top.
Find the "Manage Account" Section
Locate the "Manage account" section and click on it.
Find the Password Section
Find the section labeled "Password." It says "Reset or recover my password" underneath. Click on it.
Locate the Reset Link
Locate the link that says, "Forgot your password, or need to create a new one?" Click on it.
Fill in the Appropriate Information
Enter your email address or EA ID. If you would rather use your phone number, click on the link that says "Use phone number instead" to enter your phone number in the field. Click "Next."
Follow the Steps
Follow the next steps to reset your password. If you're waiting for an email from Electronic Arts, make sure to check your spam folder in case it landed there. Move on to the following step if you need additional assistance.
Contact Customer Service
If you were unable to reset your password, it's ideal to contact Electronic Arts directly to determine what to do next.
Conclusion
Don't wait to start the password reset process so you can find a solution sooner rather than later. Reach out to Electronic Arts if you can't resolve the situation on your own.
Further questions?
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