Eventbrite Customer FAQ

To cancel your organization’s Eventbrite account, log in to your Eventbrite account, go to the account settings, and find the option for account cancellation. Follow the prompts to complete the cancellation process. Be sure to cancel any active events before proceeding with the account cancellation to avoid any issues.

The message "Whoops! Someone must have pulled a plug somewhere... try again" usually indicates a temporary issue with the Eventbrite platform. It may be due to a connectivity problem, server issue, or an error in processing your request. Refreshing the page or trying again later might resolve the issue. If it persists, please check for any updates or maintenance notifications on the site.

This message typically indicates a temporary issue with the Eventbrite platform. Refresh the page or try accessing the site after a few minutes. If the problem persists, clearing your browser's cache and cookies might help.

To unsuspend your Eventbrite account, you will need to follow the instructions provided in the suspension notification email you received. This typically involves resolving any issues associated with your account, such as confirming your identity or addressing any policy violations. Once you have completed the necessary steps, your account may be reinstated.

If your account email was hacked, first, try to reset your password by using the "Forgot Password" option on the login page. You will need access to your email to receive the reset link. If you can't access your email, check for any recovery options provided by Eventbrite. Make sure to secure your email account by changing the password and enabling two-factor authentication if available.