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Expedia (Canada) Customer FAQ

Top Answers & How-to Guides

What is Expedia (Canada)'s Phone Number?

The question we are asked most often is about how to talk to Expedia (Canada) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any special offers for last-minute bookings on Expedia Canada?

Expedia Canada often features special offers for last-minute bookings, which can provide significant savings for travelers who are It is also useful to check the 'Deals' or 'Offers' tab on the Expedia Canada homepage, as this area frequently updates with time-sensitive promotions or discounts. Some promotions may apply to specific destinations, dates, or properties, so it is wise to review the terms and conditions associated with each deal to ensure eligibility. For the most accurate and up-to-date information on last-minute offers, visiting the Expedia Canada web page directly will provide the best resources for prospective travelers....
Ask any question you have about Expedia (Canada) customer service, get an answer now.

Recent Expedia (Canada) Customer Questions

we changed our reservation so one room had a kitchenette but the hotel says you have to okay the change on our reservation

To resolve this, you’ll need to contact Expedia (Canada) directly to confirm and authorize the change to your reservation.
Asked Jul 5, 2024 3:57 AM

I have booked a vacation package at Conrad Las Vegas on expedia and wondered if I can upgrade to Crockfords

To upgrade your booking from Conrad Las Vegas to Crockfords, you will need to contact Expedia (Canada) customer service. Upgrades are subject to availability and additional charges may apply.
Asked Jun 26, 2024 4:50 PM

Do you have to be 18+ to fly by yourself

Yes, airlines typically allow passengers to fly alone when they reach the age of 15 or 16, but there may be additional stipulations for those under 18. For example, youth between the ages of 15 and 17 may fly alone on most airlines, but they may need to complete a form or obtain certain services. However, it's worth noting that rules can vary between airlines, so it's always a good idea to check the specific requirements of the airline you plan to fly with. Expedia can assist in booking flights after these considerations have been made and requirements are known.
Asked Jun 6, 2024 3:16 AM

how long is the process to become expedia travel consultant

To become an Expedia travel consultant, the length of the process can vary depending on different factors, such as prior experience in the travel industry and the speed at which one completes necessary training. Typically, the process would include completing an application, undergoing interviews, and completing the necessary training provided by Expedia. Expedia does not specify a time frame for this process, but it's important to remember that gaining proficiency in using the systems and understanding all procedures could take weeks to months. So, the overall process might take several months from the application to being fully operational.
Asked Jun 4, 2024 11:18 PM

How do I call if I am out of the country?

If you're out of the country and need to get in touch with Expedia (Canada), please use the link on this page you're viewing right now. It will provide you with the most up-to-date contact details including international phone number. This will ensure that you're able to connect with Expedia (Canada) regardless of your location around the world. Remember, charges may apply according to your phone carrier's international rates.
Asked May 13, 2024 5:48 PM

Help me with my Expedia (Canada) customer service issue

Payment and Policies

What are the accepted payment methods?

Expedia Canada typically accepts a variety of payment methods to accommodate different customers' preferences. These methods generally...

What is the Expedia cancellation policy?

Expedia's cancellation policy can vary significantly depending on the specific booking made, such as flights, hotels, or vacation packages. For many hotel bookings, there are both flexible and non-refundable options available. Flexible bookings typically allow for a full refund if canceled within a specified time frame, while non-refundable bookings may not provide any refund upon cancellation. Flight cancellations follow different guidelines and depend on the airline's policies, which may include fees or specific timeframes for refunds. It is advisable for customers to check their specific reservation details on the Expedia website, as this will provide the most accurate and up-to-date information regarding the cancellation policy. For questions related to any unusual situations or specific reservations, customers can look for contact information on the current Expedia web page for further assistance....

What is the Expedia Price Match Guarantee?

The Expedia Price Match Guarantee is a policy that aims to ensure travelers receive the best prices available for their bookings. Under To utilize the Price Match Guarantee, travelers generally need to meet specific criteria, which may include booking through the Expedia platform, ensuring that the lower price is verifiable, and making the claim within the designated time after booking. The process usually requires customers to have details such as the competing price, website information, and evidence of the lower rate. It is important for customers to review the specific terms and conditions associated with the Price Match Guarantee on the Expedia website. These details can change, so checking the most current page can provide accurate information about eligibility and the process for submitting a price match request....

Booking Information

Can I book a hotel and flight together?

Yes, Expedia (Canada) allows customers to book hotel and flight packages together, which can often lead to significant savings compared Expedia (Canada) will then present a variety of combinations that include flights and hotel options, making it simple to compare prices and amenities. Booking both at the same time not only saves time but may also provide access to exclusive discounts and special offers. For more information about choosing this option, travelers can explore the specifics directly on the Expedia (Canada) website. It is always a good idea to review the terms and conditions associated with package bookings to ensure a smooth travel experience....

What is the process for booking group travel through Expedia Canada?

Booking group travel through Expedia Canada typically involves several steps to ensure a smooth experience for all participants. First, Once the group size is known, members can visit the Expedia Canada website, where they can search for flights, hotels, or vacation packages that cater to larger groups. Expanding the search criteria to include flexible dates may yield better options, as group travel can sometimes benefit from adjusting travel times or locations. When selecting accommodations, groups should look for hotels that specifically advertise group rates or have the capacity to accommodate multiple bookings under one reservation to simplify the process. It is also advisable to contact hotels directly for group pricing, as they may offer special deals or amenities tailored for group travelers. For flights, groups may need to book tickets individually or coordinate a bulk reservation through airlines directly, depending on their policies. It is wise to review the cancellation and change policies thoroughly, as group travel can often involve modifications. Group travelers should also assign a point of contact to manage bookings and information dissemination. For detailed contact information or specific inquiries about group travel arrangements, travelers may want to refer to the current Expedia Canada web page....

Can I modify my reservation after booking through Expedia?

Expedia (Canada) allows travelers to modify their reservations after booking, but the ability to do so depends on the specific terms To modify a reservation, users typically need to log in to their Expedia account or access their booking through the confirmation email. Once there, options for modifying the booking will usually be presented. It is important to review the details carefully to understand any potential costs associated with changes. For the most accurate information regarding specific bookings, travelers are encouraged to refer to the current policies listed on the Expedia (Canada) website or within their account. This ensures the traveler has access to the latest details regarding their reservation and any changes that may be required....

What should I do if my flight is canceled after booking with Expedia?

If a flight is canceled after booking with Expedia Canada, the first step is to check the status of the flight directly with the airline. Expedia generally has policies in place to assist travelers in situations where their flights have been canceled. Depending on the circumstances, a booking may allow for changes or rebooking at no additional cost. Additionally, travelers may be eligible for a refund based on the fare rules associated with their ticket. It is important to review the booking confirmation and any communication from both Expedia and the airline for specific guidance. Furthermore, travelers may find additional resources and contact information for customer support on the Expedia Canada website. This can provide helpful insights on how to navigate the rebooking or refund process effectively. If you need further assistance, you might also want to refer to the policies concerning travel disruptions on the Expedia website for the most current information....

Are there any special offers for last-minute bookings on Expedia Canada?

Expedia Canada often features special offers for last-minute bookings, which can provide significant savings for travelers who are It is also useful to check the 'Deals' or 'Offers' tab on the Expedia Canada homepage, as this area frequently updates with time-sensitive promotions or discounts. Some promotions may apply to specific destinations, dates, or properties, so it is wise to review the terms and conditions associated with each deal to ensure eligibility. For the most accurate and up-to-date information on last-minute offers, visiting the Expedia Canada web page directly will provide the best resources for prospective travelers....

Travel Restrictions and Guidelines

Are there any age restrictions for booking hotels or flights?

When it comes to booking hotels or flights through Expedia Canada, age restrictions can vary depending on the provider's policies. For hotel bookings, many properties require the guest checking in to be at least eighteen years old, although some hotels may have different age requirements and could even restrict bookings to guests aged twenty-one or older, particularly in locations that have a vibrant nightlife. It is advisable for individuals looking to make reservations to check specific age restrictions directly on the listings for flights and hotels they are considering, as these details may vary widely. For the most accurate and current information, visitors may want to refer to the official Expedia Canada website....

Are pets allowed in Expedia accommodations?

When it comes to pet policies in accommodations booked through Expedia Canada, it is important to understand that the pet allowance...

What are the guidelines for traveling with children on Expedia bookings?

When traveling with children using Expedia bookings, it is important to be aware of several guidelines to ensure a smooth experience. Many airlines and hotels offer specific policies regarding children. Airlines may have age limits for free infant fares or discounted children's fares, varying by carrier, so it is vital to check individual airline policies. Additionally, when booking hotels, some may offer free stays for children under a certain age when sharing a room with paying adults, while others may charge extra for additional guests. It is advisable for travelers to read the terms and conditions associated with child travel on the Expedia website. This may include checking baggage policies and any necessary documentation for minors. For the most accurate and personalized information, travelers should always refer to the specific booking page or the relevant service provider's website prior to finalizing any reservations....

Rewards and Offers

How do I earn Expedia Rewards points?

Earning Expedia Rewards points is a straightforward process that allows travelers to benefit from their bookings. Members can earn Additionally, Expedia often offers special promotions that can provide bonus points for certain types of bookings or during specific time frames. Customers can also earn points by booking travel packages that combine multiple travel services. It is essential to log into an Expedia account before completing a booking to ensure that all eligible expenditures contribute to the rewards points balance. For those interested in maximizing their earnings, it is advisable to review the specific terms and conditions related to the Expedia Rewards program, which can be found on the website. This resource will provide detailed information on how to accumulate and redeem points effectively....

How can I find hotels with flexible cancellation policies?

To find hotels with flexible cancellation policies on Expedia Canada, you can start by visiting the Expedia website. Once you enter After you receive the results, look for filters that allow you to narrow down your choices. One important filter to consider is the "Free cancellation" option. By selecting this filter, you will be able to view only hotels that offer flexible cancellation policies, making it easier to adjust your plans if necessary. Additionally, it is advisable to closely read the terms and conditions of each hotel listing. These details can typically be found under the cancellation policy section for each property, giving you clear insights into what is covered. This approach will help ensure that your booking aligns with your travel needs while providing peace of mind....
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