How Do I Cancel My Frontier Communications Service?
In a nutshell: If you've decided it's time to part ways with Frontier Communications and cancel your Internet service with them, the company makes getting the details you need easy. Make sure you have your account information readily available.
Introduction
If you've decided it's time to part ways with Frontier Communications and cancel your Internet service with them, the company makes getting the details you need easy. Make sure you have your account information readily available.
What You'll Need
Cell phone
Go to the Frontier Communications Website.
Visit the Frontier Communications website.
Locate the Menu
Find the three horizontal lines in the upper-left corner of the website.
Expand the Menu
Click on the three horizontal lines to open the menu.
Find the Support Section
Scroll down the menu until you find the “Support” section.
Expand the Support Section Menu
Click the downward-pointing arrow to expand the support menu.
Visit the Help Center
Click on "Help Center," which is directly underneath "Support."
Find the Search Field
Locate the search field at the top of the" Frontier Support" page. It's directly underneath the line "How can we help you?"
Enter the Search Term
Type in "Cancel service" and click on the option that says "Cancel Your Frontier Services."
Read the Provided Information
Read all the details on the page about canceling your Frontier Communications services. Important details include what you need to do with your equipment afterward.
Contact Frontier Communications
Contact Frontier Communications customer support once you read all the information on the page about canceling your services with the company. Have all the important details readily available for the customer service representative, including your account information and why you're canceling your service.
Conclusion
Frontier Communications makes it simple to contact them when you want to cancel your services. Call them as soon as possible for more information about how to proceed. Make sure you take note of all the details regarding your call, including writing the name of the person you spoke to and the date and time in case you need it for future reference.
Further questions?
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