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GE Consumer Relations Customer FAQ

Top Answers & How-to Guides

What is GE Consumer Relations's Phone Number?

The question we are asked most often is about how to talk to GE Consumer Relations customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about GE Consumer Relations customer service, get an answer now.
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Recent GE Consumer Relations Customer Questions

How do I turn off the ice maker on my new bottom freezer refrigerator?

To turn off the ice maker on your new bottom freezer refrigerator, locate the ice maker control switch or lever. This is usually found on the ice maker unit itself inside the freezer. Flip the switch to the OFF position or move the lever to stop ice production. If your model features a digital display, you may need to access the controls and select the ice maker function to turn it off. Check your user manual for specific instructions tailored to your model.
Asked Aug 3, 2025 7:22 PM

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Products and Services

What products does GE Consumer Relations offer?

GE Consumer Relations provides an extensive selection of home appliances, including refrigerators, ovens, dishwashers, washers,...
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Can I purchase replacement parts for my GE appliances?

Yes, you can find replacement parts for GE appliances, which vary by model. The official GE Appliances website features a...
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Does GE offer any sustainable or energy-efficient appliance options?

GE provides a selection of sustainable and energy-efficient appliances designed to reduce environmental impact. Many of their...
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Warranty and Repairs

What is the warranty coverage for GE appliances?

The warranty coverage for GE appliances generally includes a one-year limited warranty covering parts and labor for defects....
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What is the process for reporting an issue with my GE appliance?

To report an issue with a GE appliance, first collect relevant details like the model and serial number. Then, visit the GE...
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What should I do if my GE appliance is under warranty but needs repairs?

To address repairs for a GE appliance still under warranty, first collect details like model and serial numbers along with the...
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User Resources

Where can I find user manuals for GE appliances?

User manuals for GE appliances are available on the official GE Appliances website, where users can download them by entering...
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Are there any special care tips for maintaining GE appliances?

Proper maintenance of GE appliances involves regular cleaning and care, such as keeping the interior of refrigerators clean,...
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How can I find the right replacement part for my GE appliance?

To find a replacement part for a GE appliance, start by locating the specific model number on the appliance. You can then visit...
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Returns and Promotions

What is the return policy for GE appliances?

GE Appliances generally allows returns within thirty days if items are new and in original packaging. Customers should keep all...
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Does GE offer any rebates or special promotions?

GE Appliances sometimes provides various rebates and special promotions on selected products throughout the year, influenced by...
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Safety and Efficiency

Are there any recalls or safety notices for GE appliances?

Recalls or safety notices for GE appliances can differ by model. It is crucial for consumers to be updated on safety concerns....
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What is the energy efficiency rating of GE appliances?

The energy efficiency rating of GE appliances differs by model and category, but the brand focuses on meeting high standards...
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GE Consumer Relations issues reported to GetHuman
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