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Green Tree Servicing Customer FAQ

Top Answers & How-to Guides

What is Green Tree Servicing's Phone Number?

The question we are asked most often is about how to talk to Green Tree Servicing customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Green Tree Servicing customer service, get an answer now.

Recent Green Tree Servicing Customer Questions

How do i get my title relised from green tree it was paid off i. 2013

To get your title released from Green Tree Servicing after it has been paid off, you will need to follow the specific procedures set by the company. Generally, this involves providing proof of payoff and any documentation they require. There is a link to the most up-to-date contact information right here on this page that can guide you on how to proceed.
Asked Aug 30, 2024 1:32 AM

We need a letter stating that Green Tree Acceptance no longer has a lien on our modular home. The mortgage has been sold several times and lot

To confirm that Green Tree Servicing no longer has a lien on your property, we recommend contacting the current holder of your mortgage to request documentation proving this. You may need to obtain your lien release letter from them. Please remember that it is essential to keep a record of all documents related to your mortgage and its transfers to protect your interests.
Asked May 14, 2024 2:50 PM

How do I obtain a lien release for a mobile home in Nebraska?

To obtain a lien release for a mobile home in Nebraska from Green Tree Servicing, first ensure that the loan is fully paid off. Then, you can request the lien release in writing. Provide all necessary information, such as your name, account number, phone number, and a brief description of your request. Once the request is received and processed, Green Tree Servicing will issue a lien release that you can take to your local governing authority to show that the lien has been satisfied. Please note, processing times can vary. You are recommended to verify with Green Tree Servicing for any specific guidelines or requirements.
Asked May 6, 2024 3:46 PM

lien release letter never recieved

We're sorry to hear about this. If you have paid off your loan with Green Tree Servicing and did not receive a lien release letter, it's crucial to rectify this issue. The lien release letter is evidence that your debt has been fully paid and the company no longer has a legal claim to your property. Please ensure you have provided correct and up-to-date mailing details. If you have done so and the problem persists, there might be an internal issue that needs resolution. As an assistant, we recommend making direct contact with Green Tree Servicing to clarify this matter.
Asked Apr 14, 2024 3:29 PM

Help me with my Green Tree Servicing customer service issue

Loan Types and Options

What types of loans does Green Tree Servicing offer?

Green Tree Servicing mainly focuses on managing loans rather than creating them, offering support for conventional, FHA, VA,...

Can I refinance my loan with Green Tree Servicing?

Green Tree Servicing does not directly offer refinancing but may assist you with the processes involved. Refinancing can help...

What fees or charges may be associated with my loan?

Loans serviced by Green Tree Servicing may have various fees, including origination fees, late payment fees, and...

What options do I have for loan modifications?

Homeowners may have several options for loan modifications with Green Tree Servicing, including permanent modifications,...

Are there any prepayment penalties for my loan?

Green Tree Servicing generally does not charge prepayment penalties on many loans, but the specific conditions may differ based...

Payment Management

Can I set up automatic payments for my loan?

Green Tree Servicing usually allows borrowers to establish automatic payments, making it easier to ensure timely payment by...

What are the available payment methods?

Green Tree Servicing provides multiple payment options for customers, including online payments via electronic funds transfer,...

How long does it take for a payment to be processed?

Payment processing times for Green Tree Servicing can differ based on the payment method. Usually, electronic payments are...

How do I check my loan balance online?

To view your loan balance online with Green Tree Servicing, visit their website and find the borrower account section. You may...

Is there a mobile app for managing my Green Tree loan?

Currently, Green Tree Servicing does not offer a dedicated mobile app for loan management. Borrowers can manage their loans via...

Assistance and Resources

What should I do if I am unable to make a payment?

When facing payment difficulties, it is important to evaluate your finances and explore alternatives. Reviewing your budget may...

Can I speak with someone about financial counseling?

Green Tree Servicing offers resources for financial counseling but does not provide direct counseling. Customers can explore...

What steps should I take if I'm having trouble making payments?

When facing payment difficulties, individuals should evaluate their finances thoroughly, communicate with their loan servicer...

Are there any community support resources available for borrowers?

Green Tree Servicing acknowledges the importance of community resources for borrowers. While it does not provide direct...

Statements and Payoff Information

What is the process for obtaining payoff information?

To obtain payoff information from Green Tree Servicing, individuals should prepare their loan number and identification. They...

How can I obtain a statement for my loan?

Borrowers can obtain loan statements from Green Tree Servicing by logging into their online account or requesting paper...

How can I get a payoff statement for my loan?

To acquire a payoff statement for a loan with Green Tree Servicing, users should visit the official website. They can typically...

What other services does Green Tree offer beyond loans?

Green Tree Servicing primarily manages loans but also provides additional services like payment processing, billing inquiries,...

What documents are needed to apply for a new loan?

To apply for a new loan with Green Tree Servicing or similar institutions, you will need various documents. These typically...
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