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Greyhound Customer Service

Answers to Common Problems

Use Greyhound's Phone Number

Greyhound's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Call Greyhound Customer Service

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Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Greyhound.

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Greyhound.

Do I need a passport to travel on Greyhound to Canada or Mexico? No, you do not need a passport to travel on Greyhound to Canada or Mexico. However, it is important to note that acceptable identification... Read more

What forms of payment does Greyhound accept? Greyhound accepts various forms of payment to make ticket purchasing convenient for passengers. We gladly accept credit cards, including... Read more

What Do I Do If Greyhound Lost My Luggage? Going on a trip is most always an adventure, but things can turn for the worse when you lose your baggage, and there's items you need... Read more

Are there discounts available for students or seniors? Yes, Greyhound offers discounts for both students and seniors. Students aged 16-25 with a valid student ID receive a 10% discount on... Read more

Can I change or cancel my Greyhound ticket? Yes, you can change or cancel your Greyhound ticket. Greyhound provides flexible options for its customers. If you wish to make changes... Read more

What is the policy for traveling with children on Greyhound? Greyhound's policy for traveling with children is straightforward and ensures a safe and enjoyable journey for everyone. Children between... Read more

Are there electrical outlets and Wi-Fi on Greyhound buses? Yes, Greyhound buses are equipped with electrical outlets and Wi-Fi for passengers' convenience. These amenities allow travelers to... Read more

There's more!

Click below to show 7 more questions, answers, and complete guides to common Greyhound customer support problems.

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Recent reasons customers contacted Greyhound:

Your driver drove off with my luggages leaving me stranded i have tag on my luggages i...

My luggage is missing on your bus ,infant your drove off with my luggages i need them b...

I'd rather speak to somebody

I need to leave Laredo Tx by * am to get to Dallas by * pm

I tired to purchase a ticket for the *:** from hartford to new haven. But it never went...

Someone took my bags from under the bus witch had my sscard and birth certificate

Bus arrived late fro. San Bernardino to Las Vegas their own fault Rescheduled all pa...

I’m currently on a bus where the driver, Amber, has left open both emergency safety hat...

I bought a ticket for my wife to go to Michigan the shortest and fastest with only one...

I was scheduled to be back in San Angelo at *:**pm. But the bus broke down in Frederick...

My bus left ** min early. I hit a detour on the way to the bus station. I was here at...

I am on bus us**** *:** pm October **th departure from Pittsburgh Pennsylvania. **Ther...

I am furious in the fact that you guys were late delivering my fianc* to his flight, ma...

Lost my luggage and can’t seem to talk to anyone who can tell me where it could be or g...

Help me with my issue

Does GetHuman work with Greyhound?

GetHuman does not work with Greyhound's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Greyhound at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Greyhound's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!