What is the return policy for items purchased from a gift registry?
The return policy for items purchased from the HBC Gift Registry in Canada is as follows: if you have received a gift from the registry that you wish to return, you must do so within 90 days of the purchase date. The item must be in its original condition and packaging, with all tags and labels intact. Without a receipt, you may exchange the item for store credit at the current selling price. Alternatively, with a valid receipt, you can choose to exchange the item for another product or receive a refund in the original form of payment. However, if the gift was purchased through HBC.com, returns must be made by mail or online, following their specific instructions.
Answered Nov 1, 2023
Need further help?
Type out your followup or related question and we will get you an answer right away.