HP Customer FAQ

To perform a factory reset without the set password on an HP Elite 800 G1 Touch, try the following steps: 1. Turn off the computer. 2. Power it on and repeatedly press the F11 key until the Recovery Manager opens. 3. Select "Troubleshoot" and then "Reset this PC." 4. Choose to remove everything or keep files, depending on your preference. 5. Follow the on-screen prompts to complete the reset. This process will restore the system to factory settings. Make sure to back up any important data before proceeding, as this will erase all files.

To copy on the HP Smart Tank 5101, follow these steps: 1. Place the document you want to copy face down on the scanner glass. Align it with the guides. 2. On the printer's control panel, select the "Copy" option. 3. Choose the copy settings, such as the number of copies and paper size. 4. Press the "Start" button to begin the copying process. The printer will scan the document and print the copies as per your settings.

If your HP computer is asking for a PIN and you don’t remember it, you can reset it by selecting the "I forgot my PIN" option, which will guide you through the process of verifying your identity, often using your Microsoft account. Follow the prompts to set a new PIN. If you need further assistance, there's a link to the most up-to-date contact information right here on this page.

There is a link to the most up-to-date contact information right here on this page that you are viewing.

To factory reset an HP Android tablet without a passcode, follow these steps: 1. Power off the tablet. 2. Press and hold the Volume Up and Power buttons simultaneously until the HP logo appears. 3. Use the Volume buttons to navigate to "Recovery Mode" and press the Power button to select. 4. When the Android logo appears, hold down the Power button and press Volume Up once. 5. Use the Volume buttons to select “Wipe data/factory reset” and press the Power button to confirm. 6. Select “Yes – erase all user data” and confirm with the Power button. 7. After the reset is complete, select “Reboot system now.”