Home Depot Customer FAQ

Yes, you can return a damaged door that you purchased yesterday. Home Depot typically allows returns within 90 days of purchase, and damaged items are eligible for return or exchange. Make sure to have your receipt or proof of purchase when you return it.

Yes, you can generally return a Home Depot product to any Home Depot store, even if it's out of state. However, specific return policies may vary based on the item, so it's advisable to check the receipt and the return policy for any limitations.

No, your account number is not the same as your card number. The account number typically refers to your overall account with Home Depot, while the card number is specific to your credit or loyalty card used for purchases.

Yes, you can pay your Home Depot credit card bill using your bank account number and routing number. You can set up online payments through your Home Depot account. You'll need to input your bank account and routing number to establish the direct payment method. Once set up, you can control whether payments are made manually or automatically each month. It's a convenient method to make sure your payments are timely and to avoid any potential late fees.

If you've noticed an unfamiliar account on your credit report associated with Home Depot, it may be a misunderstanding or a case of identity theft. To address the issue, contact the credit bureaus (TransUnion, Experian, Equifax) and file a dispute. Also, contact the Home Depot Credit Card Services to notify them about the situation. They will help you to investigate and resolve the issue. Always keep track of your financial documents and be vigilant about regularly reviewing your credit reports for any discrepancies. Remember, it's essential to act promptly when you identify potential fraudulent activity.