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How Do I Cancel My Hotwire Reservation?

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

Hotwire is known for helping travelers get the best deals on flights, hotels, car rentals and vacation packages, but life sometimes interferes with travel and reservations have to be changed or canceled. How do you cancel your Hotwire reservation? You can get more information on Hotwire's reservations policies by contacting customer service here, and below are ways you can cancel your reservation.

Canceling a Hotwire Reservation

Cancellation depends on the type of reservation you have made, such as a car rental, flight or hotel reservation, and the terms and conditions of your particular booking.

Car Rentals

In certain cases, you can cancel car rentals without penalty. However, if your reservation involves a Hotwire Hot Rate car, you can't cancel it without a penalty.

To cancel your vehicle rental follow these steps:

  1. Open Hotwire on your computer or phone.
  2. Log into your account.
  3. See if the "cancel" button appears beside your car rental. If so, you can click this button to cancel your booking. If the cancel button does not appear, your reservation is a Hot Rate car and cannot be canceled.
  4. Once you have clicked cancel, you will receive an email confirming your cancellation.

Hotel Reservations

When you need to cancel your Hotwire hotel reservation, do the following:

  1. Check the email you received when you booked your hotel through Hotwire to see the cancellation policy. Cancellations vary from hotel to hotel, and the terms are outlined in your confirmation email. Note that Hot Rate hotel bookings cannot be canceled for any reason.
  2. Log into your Hotwire account to cancel your hotel booking.
  3. Click the reservation you wish to cancel and follow the prompts.

Airline Bookings

If you need to cancel your airline tickets, you will have to call Hotwire here to request a cancellation and refund. Your confirmation email will detail cancellation policies and any fees assessed.

Vacation Packages

As with flight reservations, if you have to cancel your vacation package through Hotwire, you will have to call customer service here. Your confirmation email will outline the vacation package cancellation policy including any fees you may have to pay.

Trip Protection

Hotwire offers Trip Protection insurance that, depending on the type of coverage you select, will pay for any trip-related cancellations, emergency medical or dental, emergency medical transportation, lost or delayed luggage, travel delays, or other travel interruptions. Trip Protection will not cover non-emergency travel issues resulting in a cancellation or change of plans.

When you need to cancel your Hotwire reservation, you can log into your account to make the necessary changes, or you can call Hotwire customer service here for help and information.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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