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IDT Corporation Customer FAQ

Top Answers & How-to Guides

What is IDT Corporation's Phone Number?

The question we are asked most often is about how to talk to IDT Corporation customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I update my account information with IDT?

To update account information with IDT, customers can log into their account via the official website and navigate to the...
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Recent IDT Corporation Customer Questions

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Ordering Process

How do I place an order?

Placing an order with IDT Corporation involves visiting their website to choose telecommunications, energy, or financial...
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Can I track my order?

The ability to track an order from IDT Corporation varies based on the service or product. Typically, customers receive...
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Can I cancel or modify my order after it has been placed?

IDT Corporation's cancellation and modification policies depend on the service or product ordered. Generally, changes become...
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Refunds and Returns

What is the process for requesting a refund?

To request a refund from IDT Corporation, customers should first review the applicable refund policy on the official website....
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What is the return policy for IDT products?

IDT Corporation has a general return policy that varies for its products and services, such as telecommunications and energy....
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What is the warranty period for IDT products?

The warranty period for IDT products varies by category and specific item, and it is best to consult the product documentation...
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Products and Services

What products does IDT offer?

IDT Corporation provides a wide variety of products and services across multiple sectors, including telecommunications, energy...
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How do I update my account information with IDT?

To update account information with IDT, customers can log into their account via the official website and navigate to the...
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What is IDT's privacy policy?

IDT Corporation prioritizes customer privacy and security, specifying how personal information is collected, used, and...
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Payments and Discounts

What payment methods does IDT accept?

IDT Corporation provides various payment methods including major credit and debit cards, bank transfers, electronic checks, and...
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Are there any discounts or promotions available?

IDT Corporation does offer various discounts and promotions, which can change frequently based on the service line or product....
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Can I receive alerts for promotions or new products?

IDT Corporation provides several options for customers to receive updates on promotions and new products. Visiting the official...
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Shipping Information

How long does shipping take?

Shipping times for IDT Corporation's products and services can vary based on service type and destination. Generally, standard...
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Are there any international shipping options?

IDT Corporation specializes in telecommunications, energy, and financial services but does not manage physical international...
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Are there any fees for international orders?

IDT Corporation does charge fees for international orders, which can vary based on factors such as destination, payment method,...
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What is the estimated delivery time for IDT products?

The delivery timeframe for IDT products varies based on the product type and chosen shipping method, typically ranging from a...
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