What is your return policy?
Asked 6 months ago
At Ibex.com, we strive to provide you with the utmost satisfaction in every purchase. Our return policy ensures that you can shop with confidence and peace of mind. If for any reason you are not completely satisfied with your purchase, you may return the item within 30 days of receipt. The product must be in its original condition, unworn, and with all tags attached. To initiate a return, simply contact our customer service team, who will guide you through the process and provide you with a return authorization number. Please note that shipping charges are non-refundable unless the return is due to our error. Once we receive the returned item, we will initiate a refund to your original payment method within 5-7 business days. For more information, please refer to our comprehensive return policy on our website or contact our friendly customer service team.
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