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Instagram Customer FAQ

Top Answers & How-to Guides

What is Instagram's Phone Number?

The question we are asked most often is about how to talk to Instagram customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Create a Business Page on Instagram?

If you own a business or run a business' social media efforts, you should consider creating an Instagram business page. You can...

What Do I Do If I Can't Follow Anyone on Instagram?

Instagram has developed a sophisticated algorithm that limits your likes, comments, and individuals you can follow. The ban is...
Ask any question you have about Instagram customer service, get an answer now.

Recent Instagram Customer Questions

How to have access to a disabled account

If your Instagram account has been disabled, you can try to recover it by following the on-screen instructions when you attempt to log in. Typically, you'll be prompted to verify your identity. If you believe your account was disabled by mistake, you can appeal the decision through the app by selecting "Learn More" on the login screen. Remember to provide any requested information to help with the appeal process.
Asked Jul 20, 2025 6:52 AM

I I forgot my Instagram password

To reset your Instagram password, go to the login screen and click on "Forgot password?" Follow the prompts to enter your email address, username, or phone number associated with your account. You will receive a link or code to set a new password. Remember to check your spam or junk folder if you don’t see the email in your inbox.
Asked Jul 12, 2025 9:04 AM

How to reinstate my Instagram account that has been disabled

If your Instagram account has been disabled, you can appeal the decision by following the steps provided in the app. When you attempt to log into your disabled account, you should see a message that offers the option to appeal. Tap "Learn More" or "Disagree with Decision" and follow the instructions to submit your appeal. Make sure to provide any necessary information and, if prompted, a clear explanation of why you believe your account should be reinstated.
Asked Jul 8, 2025 9:45 PM

My Instagram account is been hacked, login to any another mail id. Please help me to recover my account.

If your Instagram account has been hacked, you can start the recovery process by going to the Instagram login page and selecting "Forgot password?" Follow the prompts to enter your username, email, or phone number associated with your account. You'll receive instructions on how to reset your password. If you can't access the email or phone number linked to your account, follow the on-screen instructions for additional recovery options. Be sure to check your spam or junk folder for any recovery emails.
Asked Jun 17, 2025 3:25 PM

تاریخ تولدم در اکانت اینستاگرام اشتباه وارد کردم. چطوری درستش کنم؟

برای تغییر تاریخ تولد در اکانت اینستاگرام، به پروفایل خود بروید و روی گزینه ویرایش پروفایل کلیک کنید. سپس به بخش "تاریخ تولد" بروید و اطلاعات صحیح را وارد کنید. بعد از ثبت تغییرات، مطمئن شوید که آنها ذخیره شده‌اند.
Asked Jun 5, 2025 1:20 PM

Help me with my Instagram customer service issue

Reporting Issues

How Do I Report a User Bullying or Harassing Me on Instagram?

Instagram is one social media platform that utilizes tools and gives users more control in protecting their accounts from...

What Can I Do If I Cant Receive a Password Reset Email or Text on Instagram?

Never receiving your password reset is never convenient but you do have the options to either troubleshoot it yourself or with...

How do I report a problem on Instagram?

Instagram users may encounter problems while using the platform. To report an issue or seek assistance, follow these steps:...

Account Management

How Do I Create a Business Page on Instagram?

If you own a business or run a business' social media efforts, you should consider creating an Instagram business page. You can...

What Do I Do If I Can't Follow Anyone on Instagram?

Instagram has developed a sophisticated algorithm that limits your likes, comments, and individuals you can follow. The ban is...

How Can I Get into My Instagram If I Forgot My Password and Email?

This article discusses the various methods for regaining access to your Instagram account after you have lost it. Detailed...

How Do I Delete an Instagram Account Without My Password?

To permanently delete your Instagram account, log in with your credentials, go to Account Ownership and Control, tap...

How do I recover my Instagram account?

If you are having trouble logging into your Instagram account, you can try recovering it by following these steps. If your...

What do I do if my Instagram account was hacked?

If your Instagram account is hacked, follow these steps promptly to recover and secure it. Visit Instagram’s website, enter...

Photo and Content Management

How Do I Get a Photo of Me Taken Off of Instagram?

If you've found a picture of yourself on Instagram and want it taken down, you can use Instagram's report form to have an...

Why did my Instagram photo disappear?

Instagram users can temporarily deactivate their profiles, causing photos and likes to disappear. To retrieve lost pictures,...

User Interaction

How Do I Block a User on Instagram?

If you want to limit the contact a person can have with you on Instagram, you can choose to block their account. There are...

What Do I Do If I Can T Follow Anyone on Instagram?

Instagram is a fun way to keep in touch with family, friends and celebrities, but it can be frustrating to find out you can't...
We look to the Instagram issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Instagram issues reported to GetHuman

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