Jersey Central Power & Light (JCP&L) Customer FAQ

Previous electricity bills from JCP&L can be found by logging into your online account, which is accessible via the JCP&L website. Once logged in, navigate to the 'Billing' or 'Account' section. This is where you'll typically locate your past statements. Please remember, as per standard practices, only a certain period of past bills may be available for viewing online. If you're not able to find a specific bill, you might need to reach out to JCP&L. The most up-to-date contact information is available on this page.

Calculating your monthly electric charges with JCP&L involves multiplying the energy usage (measured in kilowatt-hours or kWh) by the rate per kWh that JCP&L charges. You can find the energy usage on your meter or in your bill. The rate per kWh can be found in your service agreement or monthly bill. Once you have these figures, multiply your energy consumption by the rate. Please note that your bill might also include other fees and charges such as basic service fees, taxes, and any other special assessments. Make sure to add these to get the total amount due.

Your safety is paramount. If you have come across an open utility box with exposed wires, avoid touching it or getting too close. We recommend you report it immediately to Jersey Central Power & Light (JCP&L) for them to send a crew to fix it as soon as possible. We are here to assist you.