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Jio Customer FAQ

Top Answers & How-to Guides

How do I Contact Jio Customer Service?

The question we are asked most often is about how to talk to Jio customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I transfer my Jio data to another account?

To transfer your Jio data balance to another account, ensure your data is active and check your balance through the MyJio app. Install...

Can I use my Jio SIM card in a different device?

Yes, you can use your Jio SIM card in a different device. Jio SIM cards are usually compatible with a wide range of devices, including...
Ask any question you have about Jio customer service, get an answer now.

Recent Jio Customer Questions

Network samasya ka koi nivaaran ho sakta hai kya yahan per network nahin milta jio ka

Network samasya ke liye kuch kaaran ho sakte hain, jaise ki network congestion ya coverage issue. Aapko apne area ke network coverage status ko check karna chahiye. Agar aapko phir bhi samasya aa rahi hai, to behtar hoga ki aap kisi experienced vyakti se samasya ka sahi samadhan karein.
Asked Apr 20, 2025 4:22 AM

SIM card no service dikha rha hai thik kaise kare

SIM card no service dikhane par kuch steps try kar sakte hain. Sabse pehle, apne phone ko restart karein. Agar kya ye kaam nahi karta, to SIM card ko nikaal kar phir se daal kar dekhein. Ensure karein ki SIM card sahi tarike se slot me laga hai. Agar phir bhi issue aa raha hai, to Network settings ko reset karne ki koshish karein. Kabhie kabhi, manual network selection kar kar bhi connectivity mil sakti hai.
Asked Feb 28, 2025 8:17 AM

I got my new sim but massage service not active

To activate your messaging service on a new Jio SIM, make sure your SIM is properly inserted and the phone is restarted. Typically, the messaging service should activate automatically. If it doesn't, ensure that your device settings allow messages in SMS settings. If issues persist, we recommend checking for any network outages in your area.
Asked Feb 6, 2025 11:14 AM

मेरा जियो नम्बर 7667293890 जो कि तीन महिना से रेचार्ज नहि होने के कारन बन्द हो गया है, फिर से वहि नम्बर चालू कैसे होगा ?

यदि आपका जियो नंबर तीन महीने से बंद हो गया है, तो आपको उसे फिर से सक्रिय करने के लिए एक नया रिचार्ज करना होगा। एक बार रिचार्ज करने पर, आपका नंबर सक्षम हो जाएगा। ध्यान रखें कि अगर नंबर को लंबे समय तक बंद रखा गया है, तो उसे दोबारा सक्रिय करने की प्रक्रिया विभिन्न हो सकती है। इसकी सही जानकारी और प्रक्रिया के लिए, इस पृष्ठ पर दिए गए संपर्क लिंक का उपयोग करें।
Asked Feb 1, 2025 7:19 AM

मैंने जिओ रिचार्ज करवाया है प्रीपेड उसमें g5 देखने में असमर्थ हूं कृपया मदद करें

प्रीमियम Jio एकाउंट में G5 देखने के लिए आपको अपने सब्सक्रिप्शन की पुष्टि करनी होगी। सुनिश्चित करें कि आपने सही ऐप डाउनलोड किया है और लॉगिन किया है। इसके बाद, सब्सक्रिप्शन की स्थिति की जाँच करें। अगर समस्या बनी रहती है, तो हम आपको सुझाव देंगे कि आप अपने रिचार्ज पैक और एक्टिवेशन की जानकारी दोबारा चेक करें। अपने किसी तकनीकी सामर्थ्य के लिए सही सहायता पाने के लिए, सबसे अद्यतन संपर्क जानकारी इसी पृष्ठ पर उपलब्ध है।
Asked Jan 29, 2025 2:49 AM

Help me with my Jio customer service issue

Payment Assistance

How do I get an extension on my Jio payment?

Jio offers prepaid plans for unlimited calls, SMS, and high-speed internet. You can set up autopay for convenience. To extend your...

How do I set up a payment arrangement with Jio?

We did the research for you so you don't have to. Here's everything you need to know about paying Jio as well as how to get an extension...

How Do I Get Jio to Refund a Charge?

Regardless of how brilliant the company and its products are, problems do occasionally arise that lead to a customer requesting a refund...

Data and Account Management

Can I transfer my Jio data to another account?

To transfer your Jio data balance to another account, ensure your data is active and check your balance through the MyJio app. Install...

Can I use my Jio SIM card in a different device?

Yes, you can use your Jio SIM card in a different device. Jio SIM cards are usually compatible with a wide range of devices, including...

Is there a Jio app for managing my account?

Yes, Jio offers a user-friendly mobile application for managing your account called MyJio. The MyJio app allows you to easily access...

Can I view my Jio bill online?

Yes, you can easily view your Jio bill online. Jio offers a convenient and user-friendly online platform where you can access and manage...

Technical Support

What do I do if I lost my Jio phone?

There's nothing worse than being without your phone. Whether you lost your Jio phone or if you realized it's broken, here's what you...

How do I get technical support from Jio?

Need technical support from Jio but don't know where to start? Well look no further! Just use this guide to make sure you get the best...

Plan Information

What are the different Jio plans available?

Jio offers a wide range of plans to cater to different needs and budgets. The plans are designed to provide a seamless and affordable...

Device Upgrade

Can I upgrade my Jio device?

Yes, you can upgrade your Jio device. Jio offers various options for device upgrades to enhance your user experience. If you have a...
We look to the Jio issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Jio issues reported to GetHuman
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