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KFC Customer FAQ

Top Answers & How-to Guides

What is KFC's Phone Number?

The question we are asked most often is about how to talk to KFC customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about KFC customer service, get an answer now.

Recent KFC Customer Questions

I ordered KFC through doordash and I never received my orders what do I need to do

If you ordered KFC through DoorDash and did not receive your order, we recommend checking the order status on the DoorDash app or website. If it shows as delivered, but you did not receive it, please reach out to DoorDash customer support for assistance. They are equipped to help with issues related to delivery orders.
Asked Dec 4, 2024 2:43 PM

How do I order the Cajun deep fried turkeys for thanks giving

Cajun deep fried turkeys for Thanksgiving can typically be ordered through KFC's website or at participating locations. It's advisable to check availability in your area as these turkeys are often in high demand during the holiday season. Be sure to place your order in advance to ensure you receive your turkey in time for Thanksgiving.
Asked Nov 20, 2024 8:51 PM

How do I do a Refund for a transaction made twice accidentally

For a refund of a duplicate transaction, please visit the KFC restaurant where the purchase was made and speak to the manager. They will assist you in resolving the issue. Be sure to bring your receipt and any proof of the double charge.
Asked Jul 21, 2024 12:19 PM

How do I get my money back from kfc because I didn't receive my order

If you didn't receive your order from KFC, you can request a refund by contacting KFC customer service. There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jun 26, 2024 6:05 PM

My direct deposit hasn't been delivered to my account and it should have been there 2 days ago

Hmmm... we're not sure about that. This question pertains to personal banking, which is outside the purview of KFC's operations. It's best to directly reach out to your bank or the company responsible for the direct deposit. They'll be able to more accurately answer your question and assist with resolving the issue.
Asked Mar 11, 2024 9:46 PM

Help me with my KFC customer service issue

Customer Feedback

How Do I Give Feedback About My In-Store Experience to KFC?

The feedback you can offer KFC can be about their food, the staff, customer service or recommendations about elements of the...

Menu Options

Are there vegetarian or vegan options available at KFC?

KFC primarily specializes in chicken but has started offering vegetarian and vegan options at select locations, like the Beyond...

What is the nutritional information for KFC menu items?

KFC menu items come with varied nutritional profiles that include calories, fats, sodium, and proteins. Their offerings range...

Is there a gluten-free menu at KFC?

KFC does not offer a specific gluten-free menu, but some items, like grilled chicken and certain sides, may be suitable....

Does KFC offer any special menu items for kids?

KFC features a Kids Meal with chicken options and sides like mashed potatoes or corn, along with a drink and toy. Additionally,...

What are the ingredients for KFC menu items?

KFC's menu features a variety of items, with their fried chicken being famous for a secret mixture of eleven herbs and spices....

Are there any seasonal items offered at KFC?

KFC offers a variety of seasonal items that change with different times of the year and holidays. These limited-time menu...

Promotions and Discounts

Are there any current promotions or discounts available at KFC?

KFC frequently changes its promotions, offering various meal bundles, family deals, and discounts, often influenced by location...

Services Offered

Do you offer catering services for events?

KFC does offer catering services suitable for various events, featuring popular menu items like fried chicken, sides, and...

Can I purchase KFC gift cards?

KFC offers gift cards that make it easy to share their delicious food with others. They can be found at KFC locations and...

Does KFC offer delivery options?

KFC does provide delivery services at numerous locations, teaming up with third-party providers for convenience. Customers...

Can I place a large order for a party or event?

KFC allows customers to place large orders for events, offering various options like buckets of chicken and sides. It is...

Payment and Rewards

What are the accepted payment methods at KFC?

KFC supports a range of payment options, including major credit and debit cards, cash, and sometimes mobile payments like Apple...

What is the KFC loyalty program and how can I join?

The KFC loyalty program rewards customers with points for purchases, which can be redeemed for discounts and free items. To...

Employment Opportunities

Are there any job openings at KFC?

KFC has various job openings at different locations, including roles for team members and management. Each restaurant's...
We look to the KFC issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
KFC issues reported to GetHuman
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