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Kaiser Permanente - California Customer FAQ

Top Answers & How-to Guides

What is Kaiser Permanente - California's Phone Number?

The question we are asked most often is about how to talk to Kaiser Permanente - California customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Kaiser Permanente - California customer service, get an answer now.

Recent Kaiser Permanente - California Customer Questions

Does Kaiser offer Medi-Cal to families?

Yes, Kaiser Permanente does offer Medi-Cal to families. This is a public health insurance program which provides needed health care services for low-income individuals including families with children, seniors, persons with disabilities, pregnant women, children in foster care and individuals with specific diseases such as tuberculosis, breast cancer or HIV/AIDS. The eligibility criteria for Medi-Cal is based on income, property, and personal situation.
Asked Jun 14, 2024 5:19 PM

Help me with my Kaiser Permanente - California customer service issue

Insurance Plans

What health insurance plans does Kaiser Permanente offer in California?

Kaiser Permanente in California provides a range of health insurance plans, including individual and family plans, employer...

What are the payment options for Kaiser Permanente plans?

Kaiser Permanente provides various payment methods for health plans, including automatic bank withdrawals, debit or credit card...

What are the coverage options for families through Kaiser Permanente?

Kaiser Permanente provides multiple coverage choices for families, including HMO and PPO plans. These plans can cover spouses,...

Are there any additional fees for using Kaiser Permanente services?

Kaiser Permanente - California members should be aware of additional costs beyond monthly premiums, such as copayments,...

Specialist Access

Can I see a specialist without a referral?

Kaiser Permanente - California usually requires referrals from primary care physicians for specialist visits, although there...

Are there wait times for appointments at Kaiser Permanente?

Kaiser Permanente strives to provide timely healthcare access, but wait times can vary based on appointment types and provider...

Can I choose my primary care physician at Kaiser Permanente?

Kaiser Permanente members usually have the option to select their primary care physician from a list of available providers,...

Services Offered

Are preventive services covered under Kaiser Permanente plans?

Kaiser Permanente plans generally cover preventive services aimed at promoting health and preventing illness. These may include...

Does Kaiser Permanente offer mental health services?

Kaiser Permanente provides extensive mental health services, including therapy, counseling, and medication management. They...

Are there any wellness programs or resources available through Kaiser Permanente?

Kaiser Permanente provides numerous wellness programs and resources to enhance members' health. These include fitness classes,...

What types of preventive services are available under Kaiser Permanente plans?

Kaiser Permanente plans provide a wide array of preventive services, which encompass routine vaccinations, screenings for...

Tech and Accessibility

Does Kaiser Permanente have a mobile app?

Kaiser Permanente does have a mobile app for its members, enabling them to manage healthcare tasks like scheduling...

How can I access telehealth services through Kaiser Permanente?

Members of Kaiser Permanente can access telehealth services by logging into their account on the official website or mobile...

Prescription and Emergency Care

What should I do if I need prescription medication?

To obtain prescription medication from Kaiser Permanente - California, one should first schedule an appointment with a...

How does Kaiser Permanente handle emergency care?

Kaiser Permanente has a structured method for managing emergency care to ensure timely and suitable treatment for urgent health...
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Kaiser Permanente - California issues reported to GetHuman
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