What is the warranty on Kay Jewelers' products?

Asked 6 months ago
Kay Jewelers stands behind the quality of their products with a comprehensive warranty. The warranty duration varies depending on the type of jewelry item purchased. For most diamond and gemstone products, Kay provides a lifetime guarantee against any manufacturing defects, ensuring your piece remains stunning and functional. Additionally, they offer a one-year warranty against damage caused by normal wear and tear, including prong re-tipping, stone tightening, and cleaning services. However, it's important to note that certain exclusions may apply, such as damage caused by mistreatment or alterations performed by a third party. Kay Jewelers recommends visiting their website or contacting their customer service for specific warranty details tailored to your purchase. Rest assured, your treasured jewelry is protected under Kay Jewelers' warranty for your peace of mind.
Answered Nov 1, 2023

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