How Do I Cancel My Account with Malwarebytes?
In a nutshell: If you have an account with Malwarebytes and decide you want to cancel it, doing so sooner rather than later can prevent you from being charged for additional time. The following provides information on how to initiate the account cancellation process and how to contact the company if you have any questions.
Introduction
If you have an account with Malwarebytes and decide you want to cancel it, doing so sooner rather than later can prevent you from being charged for additional time. The following provides information on how to initiate the account cancellation process and how to contact the company if you have any questions.
Visit the Malwarebytes Website
Go to the Malwarebytes website.
Find the Menu
Locate the menu. It's represented by the three horizontal lines in the upper right corner of the homepage. Click on the three horizontal lines to expand the menu.
Find the "Help" Line
Browse the Malwarebytes menu until you find the "Help" line. It's approximately halfway down.
Click on the "Help" Line
Click on the "Help" line. Doing so will open a sub-menu.
Locate the Help Center
Browse the menu until you find the "Malwarebytes Help Center."
Open the Help Center
Click on "Malwarebytes Help Center." Doing so will direct you to another page that says "Malwarebytes Help Center" at the top.
Locate the Chat Section
Find the chat button at the lower-right corner of the page. It's represented by a question mark in a white chat bubble that's in a blue circle.
Open the Chat Box
Click on the circle to open the chat window.
Select the Appropriate Phrase
When you open the chat window, three options will appear at the bottom: Account Inquiry, Product Inquiry, and Your Data Privacy Rights. Click on "Account inquiry."
Enter the Appropriate Phrase
Type "Cancel Malwarebytes account." Click the blue up-pointing arrow to the right.
Read the Response
Scroll down and read the Malwarebytes online assistant response. It provides step-by-step instructions on how to delete your account. Additional details are also available, including how deleting your account affects your subscriptions and what you need to do before deleting your account to prevent further charges.
Try the Recommended Steps
While reading through the provided information on how to cancel your Malwarebytes account, go through the steps line by line and try them one at a time. It can ensure you do everything properly and prevent further charges.
Contact Malwarebytes Customer Support
Call the Malwarebytes customer service team if you experience a problem deleting your Malwarebytes account or have questions. They'll be able to walk you through the process.
Conclusion
It's essential to initiate the cancellation process for your Malwarebytes account as soon as you realize you need to if you want to prevent possible additional charges to your saved payment method. However, if you have any questions about the process, it would be ideal to contact customer support before actually canceling. This ensures you make an informed decision that's right for you. Please note that they'll likely ask you the reason for the cancellation.
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