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NBA.com Customer FAQ

Top Answers & How-to Guides

What is NBA.com's Phone Number?

The question we are asked most often is about how to talk to NBA.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent NBA.com Customer Questions

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Game Information

Where can I find the NBA schedule for this season?

The current NBA schedule can be found directly on NBA.com, where it is prominently displayed on the homepage. Fans can explore...
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What are the NBA standings for this season?

For the latest NBA standings, visiting NBA.com is recommended as the standings can change often during the season. The website...
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Are there any upcoming NBA events I should know about?

The NBA has numerous exciting events throughout the season, starting with regular games from mid-October to April, followed by...
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How are the NBA playoff bracket and format determined?

The NBA playoff format is determined by the teams' regular season performance, with the top eight from each conference...
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Ticketing and Events

What is the NBA All-Star Game and how can I get tickets?

The NBA All-Star Game is an annual exhibition featuring elite players from the Eastern and Western Conferences, held during...
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What is the NBA's policy on ticket refunds?

The NBA's ticket refund policy is influenced by event circumstances and the ticket purchase terms. Generally, refunds or...
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How do I find tickets for NBA playoff games?

To find tickets for NBA playoff games, fans should check the official NBA website, which offers comprehensive information on...
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Rules and Regulations

What are the NBA rules and regulations?

The NBA's rules and regulations provide detailed guidelines for fair play, safety, and game quality. Enshrined in the official...
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What are the NBA's health and safety protocols for attending games?

The NBA has established health and safety protocols for fans attending games, which can include proof of vaccination, negative...
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What is the NBA's policy on fan behavior at games?

The National Basketball Association maintains a strict policy on fan behavior during games to promote safety and enjoyment. It...
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Statistics and Information

Where can I find NBA stats and player information?

Fans seeking NBA statistics and player details will find NBA.com to be an outstanding source, offering current stats, player...
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What is the NBA draft and how does it work?

The NBA Draft is an annual event where teams select eligible players, usually occurring in late June after the playoffs. It...
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Can I participate in NBA fantasy leagues through the website?

Yes, NBA.com has fantasy basketball leagues allowing fans to compete regarding their favorite teams and players. The site...
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Viewing Options

How can I purchase NBA merchandise?

Fans can buy NBA merchandise primarily from the NBA Official Site, which offers a wide selection of items such as apparel and...
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How can I watch NBA games live online?

Fans have various options to watch NBA games live online, such as subscribing to NBA League Pass for live and on-demand access....
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We look to the NBA.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
NBA.com issues reported to GetHuman
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