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FAQ
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September 13, 2025
O'Reilly Media, Inc. Customer FAQ
Top Answers & How-to Guides
What is O'Reilly Media, Inc.'s Phone Number?
The question we are asked most often is about how to talk to O'Reilly Media, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
How do I update my account information?
To update account details with O'Reilly Media, one should log in and navigate to the account settings area. There, options for...
Can I share my O'Reilly Media, Inc. account with others?
O'Reilly Media, Inc. restricts account sharing as each account is meant for individual use to protect privacy and security....
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Recent O'Reilly Media, Inc. Customer Questions
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Pricing and Promotions
How do I redeem a coupon or promotional code?
To redeem a coupon or promotional code on the O'Reilly Media website, users should select their items, proceed to checkout, and...
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Are there any discounts or promotions available for students?
O'Reilly Media, Inc. provides students with various discounts and promotions, including reduced pricing for educational...
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What is the subscription model for accessing content?
O'Reilly Media's subscription model allows users to access a wide array of content like books, videos, and training for a...
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Account Management
How do I update my account information?
To update account details with O'Reilly Media, one should log in and navigate to the account settings area. There, options for...
Read more
Can I share my O'Reilly Media, Inc. account with others?
O'Reilly Media, Inc. restricts account sharing as each account is meant for individual use to protect privacy and security....
Read more
What payment methods are accepted on O'Reilly Media, Inc.?
O'Reilly Media, Inc. generally accepts major credit cards like Visa, MasterCard, and American Express, as well as PayPal. For...
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Is there a group subscription option for teams?
O'Reilly Media does provide a group subscription option for teams, offering access to a variety of learning resources. This...
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Can I gift a subscription to someone else?
O'Reilly Media, Inc. allows gifting subscriptions, with details varying by current offerings. Subscriptions typically grant...
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Content Access
What formats are the e-books and videos available in?
O'Reilly Media provides e-books in formats like PDF, ePub, and Mobi, ensuring compatibility with various devices. For videos,...
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Can I access my content offline?
O'Reilly Media, Inc. allows offline access to select content on its platforms. Subscribers can download certain books and...
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Can I access my subscription on multiple devices?
O'Reilly Media permits users to access their subscription on various devices, enhancing convenience for learning anywhere....
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Are there any limitations on the number of downloads?
O'Reilly Media, Inc. provides extensive digital content access, but download limitations may vary based on the subscription...
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Content Offerings
What types of content do you provide for corporate training?
O'Reilly Media, Inc. offers a wide variety of corporate training resources, including books, videos, live training, and...
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How often is new content added to your library?
O'Reilly Media, Inc. frequently adds new materials to its library, publishing several books, videos, and courses monthly. This...
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What resources are available for instructors using O'Reilly Media?
O'Reilly Media offers instructors a variety of educational resources including an extensive online library of books, videos,...
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FAQ Table of Contents
Contact O'Reilly Media, Inc.
Pricing and Promotions
Account Management
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