What is the return policy?
Our return policy at O2gearshop.com is designed to ensure customer satisfaction. We offer a hassle-free 30-day return window from the date of delivery for most items. If you are not completely satisfied with your purchase, you may return it for a refund or exchange, as long as the product is unused, in its original condition, and with all original packaging and tags intact. Please note that some items, such as climbing equipment and underwear, are non-returnable for hygienic reasons. Additionally, any items marked as clearance or final sale cannot be returned. To initiate a return, simply contact our customer service team with your order number, and they will guide you through the process. We aim to provide a seamless and convenient experience for all returns.
Answered Nov 1, 2023
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to call O2gearshop.com?
If you need to call O2gearshop.com customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call O2gearshop.com