Updated August 10, 2025

OJMedical.com Customer FAQ

Recent OJMedical.com Customer Questions

Help me with my OJMedical.com customer service issue

Order Issues

How can I cancel or change an order?

To change or cancel an order with OJMedical.com, prompt action is crucial, as they process orders quickly. Customers can...

What do I do if I receive a damaged or defective product?

Upon receiving a damaged or defective product from OJ Medical, promptly inspect and photograph the damage. Then, review the...

What should I do if my order is delayed?

If an order from OJMedical.com is delayed, checking the order status on their website is advisable for updates. If unclear,...

Are there limits on bulk orders?

OJ Medical has policies regarding bulk orders that may include minimum and maximum quantity limits based on product...

What forms of payment do you accept?

OJMedical.com accepts a variety of payment methods including major credit cards like Visa and MasterCard, as well as electronic...

What is your return policy?

OJMedical.com features a return policy that typically allows returns within thirty days for items in original, unused condition...

Are there any discounts or promotions available?

OJMedical.com regularly provides various discounts and promotions, including seasonal sales and special product discounts. To...

Can I request a bulk order or quote?

OJ Medical allows bulk order requests and offers custom quotes for those needing larger quantities of supplies. Interested...

Do you have a price matching policy?

OJMedical.com does not explicitly state a price matching policy. Prices for their products may change based on factors like...

How long does shipping take?

Shipping times for OJMedical.com products depend on factors such as destination and chosen shipping method, typically taking...

Can I track my order?

Tracking an order with OJMedical.com is easy. After placing an order, customers receive a confirmation email with details and...

Do you offer international shipping?

OJMedical.com mainly serves customers in the United States, but some products may be eligible for international shipping...

What shipping options are available?

OJMedical.com provides several shipping options to accommodate different needs, including standard and expedited shipping....

What is your warranty policy?

OJ Medical offers a warranty policy that generally covers defects in materials or workmanship for various durations, typically...

What is your privacy policy?

OJMedical.com prioritizes user privacy and has a detailed policy addressing data collection, usage, and sharing. It covers...

FAQ Table of Contents

Answers for More Companies

Was this page helpful?Yes Needs work

Sharing is what powers GetHuman's free customer service contact information and tools. You can help!