OkCupid Customer FAQ

To login to your OkCupid account using your phone number, go to the login page and select the option for phone login. Enter your phone number, and you will receive a verification code via SMS. Input the code to access your account. Make sure that your number is linked to your account for this process to work.

To unlike someone on OkCupid using your desktop, go to your profile's Likes section. Find the person you want to unlike, and you should see an option to remove your like or undo it. Click on that option, and the like will be removed from that person's profile.

Error code 5 typically indicates that there is an issue with your account or login details. This could be due to incorrect credentials or a problem with your account status. We recommend double-checking your username and password. If the issue persists, it might be necessary to follow the account recovery steps provided on the login page.

If your phone number is not being accepted during the onboarding process, ensure that you are entering it in the correct format, including the country code if required. Check that your phone number is active and can receive SMS messages. If the issue persists, try restarting the app or website and re-entering your information.

Unfortunately, you cannot delete your OkCupid account without logging in. OkCupid needs to ensure it is the account owner that wants to delete the account. You'll need to log into your account, select the settings or profile tab, and follow the steps there to delete your account. If you're having trouble logging in, try resetting your password. If all else fails, you may need to contact OkCupid directly for further assistance.