Can I cancel or change my order after it has been placed?
Yes, you have the option to cancel or change your order after it has been placed, but only within a specific timeframe. At Onlygowns, we understand that circumstances can change, and we want to ensure customer satisfaction. Therefore, you can cancel or modify your order within 24 hours of placing it. To do so, please contact our customer service team immediately, providing your order details and reason for cancellation or modification. However, please note that if your order has already been shipped, we will no longer be able to make any changes or cancellations. In such cases, you may need to follow our return or exchange policy. Make sure to review your order carefully before finalizing it to avoid any inconvenience.

Answered May 3, 2024
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