What is your return policy?

Our return policy at Osograndeknives.com is simple and customer-friendly. We understand that sometimes the product may not meet your expectations, and we want to ensure your satisfaction. If for any reason you are not completely satisfied with your purchase, you can return the item within 30 days of the delivery date for a full refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and accompanied by the receipt or proof of purchase. Please note that some exclusions may apply, such as personalized or engraved items. Our goal is to provide exceptional customer service, so if you have any questions or concerns regarding our return policy, please don't hesitate to contact our dedicated support team.