What is PayPal Buyer Protection and how does it work?

PayPal Buyer Protection is a security feature that safeguards customers who make purchases on eligible websites. It covers eligible items that are not received, or significantly different from the described condition. With this protection, customers can file a dispute and seek a refund, ensuring their investment is secure. To utilize PayPal Buyer Protection, buyers must open a dispute within 180 days of payment and escalate it to a claim within 20 days of opening it. PayPal will then review the case, facilitating communication between the buyer and seller, if required. If the dispute stands in favor of the buyer, PayPal will provide a full or partial refund. This reliable service aims to enhance customer confidence in online transactions, enabling PayPal users to shop with peace of mind across a wide range of platforms.