Roku Preguntas frecuentes de los clientes

If you are having trouble connecting your Roku to Wi-Fi, try these steps: Make sure your router is turned on and within range. On your Roku, go to Settings > Network > Set up connection, and choose Wireless. Select your Wi-Fi network and enter the password correctly. If issues persist, restart your Roku and your router. You may also check for internet outages or interference from other devices. Ensure your Roku software is up to date by navigating to Settings > System > System update.

To request a refund for a device you never received, visit the "Order History" section in your Roku account. From there, locate the order related to the undelivered device. Follow the prompts to initiate a refund process. Make sure to provide any necessary information regarding the order and delivery issue. If your order is eligible for a refund, it will be processed according to Roku's policy.

If you subscribe to Paramount Plus through Roku, you will have access to all the content included in your selected Paramount Plus subscription plan. If you want additional features or content beyond your current plan, it may cost more.

When setting up a Roku account, you might be prompted to enter credit card information. However, it's possible to skip this by selecting the "Skip, I'll add later" option during the setup process.

To contact Roku customer service over the phone, you'll have to click the link available on this page. This link will take you to the most up-to-date contact information available for Roku. Always ensure that you have your device and account information at hand to offer Roku a clear understanding of your issue, making the help process smoother and quicker.