Updated

TIAA-CREF Customer FAQ

Top Answers & How-to Guides

What is TIAA-CREF's Phone Number?

The question we are asked most often is about how to talk to TIAA-CREF customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I transfer funds from my current retirement account to TIAA-CREF?

Yes, it is possible to transfer funds from your current retirement account to TIAA-CREF. This process is often referred to as a rollover. Once you have that information, you can contact TIAA-CREF to learn about their requirements for accepting the transfer. They typically allow rollovers from various types of retirement accounts, such as 401(k) plans and individual retirement accounts (IRAs). Detailed information regarding the rollover process, including forms and potential tax implications, can often be found on the TIAA-CREF website. It is a good idea to review this material to ensure you have all the necessary information....

Can I take out a loan from my TIAA-CREF account?

TIAA-CREF offers the option for participants in certain retirement plans to take out loans against their account balances. These loans It is important to note that loans from retirement accounts can have implications for future retirement savings, as any borrowed amounts can affect the compounding of investments during the loan period. Additionally, if a participant does not repay the loan according to the agreed terms, it may be treated as a distribution and subject to taxes and penalties. Individuals interested in this option should refer to the official TIAA-CREF website for detailed information on loan eligibility, terms, and the specific procedures to initiate a loan from their accounts. The website will also provide contact information for further inquiries....
Ask any question you have about TIAA-CREF customer service, get an answer now.

Recent TIAA-CREF Customer Questions

How do I stop the TIAA payment to Ross Garrett, deceased, TIAA contract IE31736-8

We're sorry to hear about your loss. To stop payments to a deceased individual, we suggest contacting TIAA directly. It will be necessary to provide a death certificate and possibly additional paperwork, depending on the circumstances. They may also be able to help you redirect the funds if that is applicable in your situation. It's crucial to address such matters promptly to avoid any potential complications.
Asked Apr 2, 2024 11:24 PM

how to close the account of a deceased person

To close the account of a deceased person at TIAA-CREF, you need to provide TIAA-CREF with legal documentation, such as certified copies of the death certificate, affidavit of domicile, tax waiver and probate court appointment of executor or administrator. Once TIAA-CREF has the appropriate documents, they will distribute any remaining funds based on the deceased person's contract or plan agreements. It's important to consult with a legal advisor or certified financial counselor to ensure all steps are followed correctly to avoid unnecessary complications or legal difficulties.
Asked Mar 26, 2024 12:40 PM

Help me with my TIAA-CREF customer service issue

Investment Options

What types of investment options does TIAA-CREF offer?

TIAA-CREF offers a broad array of investment options designed to meet the diverse needs of its clients. The investment offerings generally In particular, TIAA is well-known for its suite of mutual funds, which encompass equities, fixed income, real estate, and socially responsible investment options. These funds allow investors to build a diversified portfolio aligned with their specific risk tolerance and investment goals. Additionally, the organization offers variable annuities, which provide the potential for market-based growth along with income options during retirement. Fixed annuities are also available, offering a more stable and predictable return. TIAA-CREF provides options for both retirement accounts and non-retirement investments, including brokerage accounts that give investors access to a wide range of securities. For those seeking to take a more active role in their investments, TIAA also offers tools and resources to help investors make informed decisions. The details of the options available may vary by account type and individual circumstances, so it may be beneficial to look at the official website for specific products and additional information....

What Should I Consider When Choosing an Investment with TIAA-CREF?

When choosing an investment with TIAA-CREF, it is important to consider several key factors to align your financial goals with the You should also consider the diversity of investment options available through TIAA-CREF, which offers a range of products such as mutual funds, annuities, and managed accounts. Diversification can help mitigate risk by spreading your investments across various asset classes. Fee structures are another important aspect to review. Different investment options may come with varying fees and expenses, which can impact your overall returns. Therefore, it is essential to understand how fees might affect your investment over time. Investment performance history can provide insights into how a particular investment has performed in the past, although it is important to remember that past performance does not guarantee future results. Lastly, check the level of support available through TIAA-CREF, including any resources or tools that can aid in the investment decision-making process. It is wise to explore TIAA-CREF's website for detailed information on all investment options, resources, and potentially useful tools that can assist you in making informed decisions that best suit your financial needs....

What is the difference between a traditional and Roth IRA at TIAA-CREF?

The primary difference between a traditional Individual Retirement Account (IRA) and a Roth IRA at TIAA-CREF lies in the way contributions In contrast, contributions to a Roth IRA are made with after-tax dollars, meaning individuals do not receive a tax deduction in the year the money is contributed. However, the significant benefit of a Roth IRA is that qualified withdrawals in retirement are entirely tax-free, provided certain conditions are met. Furthermore, Roth IRAs do not have RMDs during the account holder's lifetime, allowing for greater flexibility in retirement planning. Individuals may want to explore their income eligibility for a Roth IRA while also considering the implications of their current and future tax situations. For more detailed information on specific options and tax implications, one might look at TIAA’s website for comprehensive resources....

Account Management

Can I transfer funds from my current retirement account to TIAA-CREF?

Yes, it is possible to transfer funds from your current retirement account to TIAA-CREF. This process is often referred to as a rollover. Once you have that information, you can contact TIAA-CREF to learn about their requirements for accepting the transfer. They typically allow rollovers from various types of retirement accounts, such as 401(k) plans and individual retirement accounts (IRAs). Detailed information regarding the rollover process, including forms and potential tax implications, can often be found on the TIAA-CREF website. It is a good idea to review this material to ensure you have all the necessary information....

How Can I View My Account Statements Online?

To view your account statements online with TIAA-CREF, you will need to log into your TIAA account. Once you are on the TIAA website,...

How Can I Set Up Automatic Contributions to My Account?

To set up automatic contributions to a TIAA-CREF account, individuals can generally follow a few straightforward steps. First, they After making these selections, users may be required to provide their payment information, which can include bank details for direct debits. It is also important to review and confirm all the information entered to ensure accuracy. Finally, individuals should save their preferences, which will activate the automatic contributions as specified. For specific instructions or assistance, it may be valuable to refer to the support or FAQ section on the TIAA website for the most accurate and updated information on this process....

How do I change my investment allocations within TIAA-CREF?

To change your investment allocations within TIAA-CREF, you will typically need to log in to your account on their official website. Generally, you can select the specific accounts you wish to modify and indicate how you would like to split your investments among different options. TIAA-CREF offers a variety of investment choices, including mutual funds, annuities, and other investment vehicles, allowing you to tailor your portfolio to your risk tolerance and financial goals. After making your changes, it is important to review them carefully and confirm your selections. Always remember that changes in investment allocations may take some time to process. For personal assistance or detailed guidance, users may want to refer to the official TIAA-CREF website for more specific instructions or contact information relevant to their needs....

Financial Services

What are the fees associated with TIAA-CREF's services?

TIAA-CREF offers a variety of financial products and services, each of which may have different fees associated with them. Generally, Fund expense ratios are important to consider, as they reflect the annual operating expenses of a mutual fund, which can affect the overall returns of an investment. It is beneficial to know that some investment options may have different share classes, which can carry varying levels of expenses and fees. To get detailed and specific information about the fees associated with particular products or services, it is advisable to review the specific offering documents or financial disclosures provided by TIAA-CREF. These documents typically outline the fees in a transparent manner. For the most current and specific information regarding fees, visiting the official TIAA website may provide comprehensive details and insights....

Does TIAA-CREF offer any financial planning services?

TIAA-CREF does offer financial planning services aimed at helping individuals achieve their financial goals. These services typically...

Are there any tax advantages to investing with TIAA-CREF?

Investing with TIAA-CREF can indeed offer several tax advantages that may be beneficial to individuals planning for their financial Additionally, TIAA offers Roth accounts, where contributions are made with after-tax dollars. This means that qualified withdrawals in retirement can be tax-free, which can be an attractive feature for individuals anticipating a higher tax rate in the future. Furthermore, certain employer-sponsored plans, such as 403(b) plans, that TIAA administers may also provide additional tax benefits that contribute to effective retirement planning. It is wise for individuals to thoroughly research and understand the specific tax implications of the investment products offered by TIAA-CREF. For complete and current information, including any updates or changes regarding tax advantages, it may be beneficial to visit the TIAA-CREF official website....

Loans and Withdrawals

Can I take out a loan from my TIAA-CREF account?

TIAA-CREF offers the option for participants in certain retirement plans to take out loans against their account balances. These loans It is important to note that loans from retirement accounts can have implications for future retirement savings, as any borrowed amounts can affect the compounding of investments during the loan period. Additionally, if a participant does not repay the loan according to the agreed terms, it may be treated as a distribution and subject to taxes and penalties. Individuals interested in this option should refer to the official TIAA-CREF website for detailed information on loan eligibility, terms, and the specific procedures to initiate a loan from their accounts. The website will also provide contact information for further inquiries....

What Is the Process for Taking a Distribution from My TIAA-CREF Account?

Taking a distribution from a TIAA-CREF account involves several steps to ensure that the process is completed accurately and in accordance Next, it is essential to review the specific guidelines related to the account type. Generally, distributions may include options such as lump-sum payments, systematic withdrawals, or annuitization, depending on the individual’s financial needs and plans for retirement. After deciding on the desired type of distribution, individuals will typically need to complete a distribution request form. This form may be available online or through other means, depending on the account. It is also advisable to consider any tax implications associated with taking a distribution, as these can impact the overall financial situation. Lastly, the completed form should be submitted to TIAA-CREF for processing. For those seeking detailed instructions or additional assistance during this process, it may be helpful to refer to the TIAA website for current resources and contact information....

Can I withdraw funds from my TIAA-CREF account without penalty?

Withdrawals from a TIAA-CREF account may be subject to certain conditions and potential penalties, depending on the type of account If you are over the required age, you may be eligible to withdraw funds without incurring a penalty, but keep in mind that taxes may still apply based on the type of account. TIAA-CREF account holders should carefully review their account agreements and tax implications related to different types of withdrawals to ensure compliance with any applicable regulations. For the most accurate and detailed guidance, it may be helpful to visit the website of TIAA-CREF, where you can find specific information regarding the withdrawal policies that apply to your account type. This will help you make informed decisions about withdrawals from your account....

Job Changes and Retirement

What happens to my TIAA-CREF account if I change jobs?

When an individual changes jobs, several options may be available regarding their TIAA-CREF account. The specific course of action...

What steps should I take if I am nearing retirement with TIAA-CREF?

When nearing retirement with TIAA-CREF, it is important to take several key steps to ensure a smooth transition into your post-work Next, you may want to evaluate your retirement goals. Consider factors such as your desired lifestyle, expected expenses, and any plans for healthcare. This reflection can shape your strategy for utilizing TIAA-CREF products and services. After that, it is wise to assess your investment allocations. Depending on your risk tolerance and market conditions, you may need to adjust your portfolio to secure your retirement funds. It is common for individuals to shift toward more conservative investments as they approach retirement age. Additionally, you may want to explore the different income options available through TIAA-CREF, such as annuities or systematic withdrawals. Understanding these options can help you determine the best way to generate income during retirement. Lastly, consider the importance of estate planning. Reviewing and updating your beneficiary designations, wills, and any related documents can provide peace of mind. For specific guidance and assistance, checking the relevant web page for more information might be helpful....
We look to the TIAA-CREF issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
TIAA-CREF issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated