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TIAA-CREF Customer FAQ

Top Answers & How-to Guides

What is TIAA-CREF's Phone Number?

The question we are asked most often is about how to talk to TIAA-CREF customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I transfer funds from my current retirement account to TIAA-CREF?

Yes, funds can be transferred from a current retirement account to TIAA-CREF through a rollover. It is advisable to first check...

Can I take out a loan from my TIAA-CREF account?

TIAA-CREF allows participants in certain retirement plans to borrow against their account balances with limits on the amount...
Ask any question you have about TIAA-CREF customer service, get an answer now.

Recent TIAA-CREF Customer Questions

How do I stop the TIAA payment to Ross Garrett, deceased, TIAA contract IE31736-8

We're sorry to hear about your loss. To stop payments to a deceased individual, we suggest contacting TIAA directly. It will be necessary to provide a death certificate and possibly additional paperwork, depending on the circumstances. They may also be able to help you redirect the funds if that is applicable in your situation. It's crucial to address such matters promptly to avoid any potential complications.
Asked Apr 2, 2024 11:24 PM

how to close the account of a deceased person

To close the account of a deceased person at TIAA-CREF, you need to provide TIAA-CREF with legal documentation, such as certified copies of the death certificate, affidavit of domicile, tax waiver and probate court appointment of executor or administrator. Once TIAA-CREF has the appropriate documents, they will distribute any remaining funds based on the deceased person's contract or plan agreements. It's important to consult with a legal advisor or certified financial counselor to ensure all steps are followed correctly to avoid unnecessary complications or legal difficulties.
Asked Mar 26, 2024 12:40 PM

Help me with my TIAA-CREF customer service issue

Investment Options

What types of investment options does TIAA-CREF offer?

TIAA-CREF provides a wide selection of investment choices, including mutual funds, annuities, retirement and non-retirement...

What Should I Consider When Choosing an Investment with TIAA-CREF?

When selecting an investment with TIAA-CREF, one should assess personal financial goals, risk tolerance, investment duration,...

What is the difference between a traditional and Roth IRA at TIAA-CREF?

The key distinction between a traditional IRA and a Roth IRA at TIAA-CREF is in how they handle taxes on contributions and...

Account Management

Can I transfer funds from my current retirement account to TIAA-CREF?

Yes, funds can be transferred from a current retirement account to TIAA-CREF through a rollover. It is advisable to first check...

How Can I View My Account Statements Online?

To view statements online with TIAA-CREF, users must log into their accounts on the TIAA website and access the account...

How Can I Set Up Automatic Contributions to My Account?

To set up automatic contributions to a TIAA-CREF account, individuals can log into their account on the TIAA website and find...

How do I change my investment allocations within TIAA-CREF?

To change your investment allocations with TIAA-CREF, log into your account on their website and navigate to your retirement...

Financial Services

What are the fees associated with TIAA-CREF's services?

TIAA-CREF charges various fees based on its financial services, including investment management, administrative costs, and fund...

Does TIAA-CREF offer any financial planning services?

TIAA-CREF offers financial planning services designed to help individuals meet their financial objectives. These services...

Are there any tax advantages to investing with TIAA-CREF?

Investing with TIAA-CREF can provide various tax benefits, including tax-deferred contributions to traditional accounts and...

Loans and Withdrawals

Can I take out a loan from my TIAA-CREF account?

TIAA-CREF allows participants in certain retirement plans to borrow against their account balances with limits on the amount...

What Is the Process for Taking a Distribution from My TIAA-CREF Account?

To take a distribution from a TIAA-CREF account, one must first select the type of distribution desired, review...

Can I withdraw funds from my TIAA-CREF account without penalty?

Withdrawals from a TIAA-CREF account might incur penalties based on account type and age, particularly if made before reaching...

Job Changes and Retirement

What happens to my TIAA-CREF account if I change jobs?

When switching jobs, individuals can leave their TIAA-CREF account untouched, transfer the funds to a new employer's retirement...

What steps should I take if I am nearing retirement with TIAA-CREF?

As retirement approaches with TIAA-CREF, individuals should evaluate their financial status and set clear retirement goals...
We look to the TIAA-CREF issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
TIAA-CREF issues reported to GetHuman
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