The question we are asked most often is about how to talk to Taco Bell customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Taco Bell customer service, get an answer now.
Taco Bell delivery never gave me my order and I notified customer service three times
There is a link to the most up-to-date contact information right here on this page that you are viewing. Please reach out directly for further assistance regarding your delivery issue.
Asked Jul 25, 2025 5:26 PM
How to get online pickup order refunded
To get a refund for an online pickup order, you'll need to speak directly with the managers of the Taco Bell restaurant where you placed your order. They have the ability to process refunds for orders made at their location. It's best to call as soon as possible after realizing you need a refund, with your receipt or order confirmation on hand. Please provide them with as much information as possible about the order you wish to have refunded. The decision to grant a refund is at their discretion.
We look to the Taco Bell issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.