Toys ''R'' Us Customer Service

Answers to Common Problems

Use Toys ''R'' Us's Phone Number

Toys ''R'' Us's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Toys ''R'' Us.
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Click below to show 5 more questions, answers, and complete guides to common Toys ''R'' Us customer support problems.

Recent reasons customers contacted Toys ''R'' Us:

Can yous track my delivery
Only received half of order *************, need other half before christmas and said wa...
I went to do a return at your store and was informed because I paid for the item with P...
I've ordered * items. I only received * item. Trying to find out what happened and wh...
Want to make sure a location is truely open as a brick and mortar store and they have n...
I placed an online order on ***** for * items. Two of the items have been shipped but I...
I just want to talk to someone.
Hello. I don't have any concern however I just want to ask about this product. What ser...
I have a protection plan gift card, and I can’t use it

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Does GetHuman work with Toys ''R'' Us?

GetHuman does not work with Toys ''R'' Us's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Toys ''R'' Us at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Toys ''R'' Us's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Toys ''R'' Us at a Glance

Toys ''R'' Us has no chat option
Toys ''R'' Us has no customer email
Toys ''R'' Us has 1 help forum
Toys ''R'' Us has no twitter handle
Toys ''R'' Us has no facebook page
Toys ''R'' Us Phone Number and Contact Information

Answered on this page:

Can I return or exchange an opened product?
Do you offer gift wrapping services?
Do I need a receipt for a return or exchange?
How can I track my order?
Solutions to common issues

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