What is your returns policy?

Our returns policy at UK Mail ensures customer satisfaction by providing a hassle-free and straightforward process. If you are unhappy with your delivered item, you can return it within 14 days of receiving it. To initiate a return, simply contact our customer service team or submit a return request on our website. We will provide you with a pre-paid return label, making the return process convenient and free of charge. Please ensure that the item is in its original condition and packaging. Once we receive the returned item, our team will inspect it and process the refund accordingly. Refunds are typically issued within 5-7 business days. Additionally, if you received a faulty or damaged item, we offer a quick replacement service to ensure your satisfaction.