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UMB Bank Customer FAQ

Top Answers & How-to Guides

What is UMB Bank's Phone Number?

The question we are asked most often is about how to talk to UMB Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What types of accounts does UMB Bank offer?

UMB Bank provides various account options for both individuals and businesses. Personal accounts include checking, savings, and...

What are the fees associated with UMB Bank accounts?

UMB Bank accounts come with various fees that differ by account type, including monthly maintenance, transaction, and certain...
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Account Information

What types of accounts does UMB Bank offer?

UMB Bank provides various account options for both individuals and businesses. Personal accounts include checking, savings, and...

What are the fees associated with UMB Bank accounts?

UMB Bank accounts come with various fees that differ by account type, including monthly maintenance, transaction, and certain...

What is UMB Bank's policy on account overdrafts?

UMB Bank has specific guidelines regarding overdrafts, offering protections like linkages to savings accounts or lines of...

Are there any transaction limits on my UMB Bank account?

Transaction limits at UMB Bank depend on the specific type of account and its terms. Checking accounts may differ from savings...

Deposits and Transactions

What options are available for making deposits to my UMB Bank account?

UMB Bank provides various convenient deposit methods, including branch visits for cash and check deposits, ATMs for quick...

Can I link my UMB Bank account to external accounts for transfers?

Customers of UMB Bank can link their accounts to external institutions for fund transfers, enhancing financial management. It...

What is the policy for foreign transactions on my UMB Bank card?

UMB Bank cardholders should be aware of policies on foreign transactions, including currency conversion to U.S. dollars at...

How do I set up automatic payments for my UMB Bank account?

To set up automatic payments for a UMB Bank account, log into your UMB Online Banking and go to the bill payment section. Add...

Security and Support

What security measures does UMB Bank have in place to protect my account?

UMB Bank's security strategy includes multi-factor authentication, advanced encryption for online transactions, and constant...

How do I report a lost or stolen card?

To report a lost or stolen card at UMB Bank, customers should act quickly to safeguard their accounts. Typically, this can be...

Online and Mobile Banking

What online banking services does UMB Bank offer?

UMB Bank provides a range of online banking services for customers, including account management, fund transfers, bill...

How do I access my UMB Bank account online?

To log in to a UMB Bank account online, visit the UMB website and select the online banking option. Enter your username and...

Are there any mobile banking options available with UMB Bank?

UMB Bank provides mobile banking options through its app, allowing users to manage their accounts, transfer funds, pay bills,...

What should I do if I forget my online banking password?

To reset an online banking password for UMB Bank, a customer should visit the website, find the "Forgot Password" link, and...
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