What is the return policy?

W.W. Grainger offers a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, you can return the item within 30 days of purchase. Returns are accepted for a variety of reasons, including damaged or defective products, incorrect orders, or simply a change of mind. Items must be returned in their original condition, accompanied by the original packaging and any relevant documentation. Grainger provides multiple options for returns, including drop-off at a nearby branch or scheduling a pickup for larger items. Once the return is processed, you can expect a refund or replacement as per your preference. For more detailed information or specific cases, kindly refer to our return policy or reach out to our customer support team for prompt assistance.