What is your return policy for defective products?

At Walletgear.com, we take pride in our high-quality products. If you receive a defective item, we apologize for any inconvenience caused and are happy to resolve the issue. Our return policy for defective products is straightforward. To be eligible for a return, kindly notify us within 14 days of receiving the item. Once approved, we will provide you with instructions on how to return the defective product at our expense. Upon receipt, we will thoroughly inspect the item. If it is deemed defective, we will promptly replace it and cover any shipping costs. If a replacement is unavailable, we will issue a full refund. Please note that our return policy only applies to defective products and does not cover damage caused by misuse or normal wear and tear. Your satisfaction is our top priority, and we aim to ensure a smooth return process for any defective items.