Updated July 28, 2025

XE.com Customer FAQ

Recent XE.com Customer Questions

How do I delete an unwanted currency from my home screen, I couldn’t see an “edit” button? Thanks

To delete an unwanted currency from your home screen, you typically need to access the settings or preferences section of the application. Look for a gear icon or similar option. You should be able to remove the currency from there without needing an "edit" button. If you still encounter difficulties, please refer to the application's help or support section for more instructions specific to your platform.

Asked Jan 15, 2025 2:41 AM

Help me with my XE.com customer service issue

Accessibility and Compatibility

Can I access XE services via a mobile app?

XE.com provides mobile applications that facilitate access to their services, including the XE Currency app for real-time...

How can I use XE for business transactions?

XE.com provides services for businesses in currency conversion and international payments. The XE Currency Converter helps with...

Is XE available in different languages?

XE.com supports various languages to serve an international audience better. This feature helps users to access XE Currency, XE...

How do I use the XE Currency Converter?

Using the XE Currency Converter is simple. Visit XE.com or its mobile app, select your currencies, enter the amount, and the...

How can I keep track of exchange rates with XE?

XE.com provides various tools to monitor exchange rates effectively, such as the XE Currency Converter for real-time rates, XE...

How do I sign up for XE's alerts on exchange rates?

To sign up for XE's exchange rate alerts, visit the XE Currency Converter page, choose currency pairs, set threshold rates, and...

Is there a fee for currency conversions on XE?

XE.com typically offers free currency conversions on their site, but fees may apply for money transfers and foreign exchange...

Are the exchange rates provided by XE competitive?

XE.com is acknowledged for its competitive exchange rates, reflecting real-time market data. While reliable, users should...

Are there any limits on currency exchanges?

XE.com does not set specific limits on currency exchanges; however, limits can differ based on payment methods, country...

What happens if I encounter issues with an XE transaction?

When encountering issues with an XE transaction, users should first review transaction details and check for common problems...

How can I report inaccuracies in XE's rates?

To report inaccuracies in XE's rates, users can visit the XE website to find the necessary channels. Providing details like the...

Is my information secure when using XE services?

XE services prioritize the security of customer data through various protective measures, including encryption and secure...

What services does XE offer?

XE.com offers a range of services focused on currency exchange and financial transactions, including the XE Currency Converter,...

Does XE offer international money transfer services?

XE offers international money transfer services via XE Money Transfer, enabling efficient and secure transactions with...

What currencies can I convert using XE?

XE supports the conversion of over 180 currencies worldwide, including popular ones like the US Dollar, Euro, and British...

We look to the XE.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

XE.com issues reported to GetHuman

FAQ Table of Contents

Answers for More Companies

Was this page helpful?Yes Needs work

Sharing is what powers GetHuman's free customer service contact information and tools. You can help!