Yahoo Preguntas frecuentes de los clientes

حسناً، يمكننا أن نشير إلى أنه يجب عليك اتباع خطوات استعادة الحساب من خلال صفحة استعادة حساب Yahoo. هناك إجراءات محددة موجهة لمساعدتك في استعادة الوصول إلى حسابك، حتى إذا لم تتذكر معلومات خاصة. تأكد من تقديم أي تفاصيل إضافية قد تساعد في عملية الاستعادة.

To prevent legitimate emails from going to your spam folder, add the sender’s email address to your contacts or address book. This signals to Yahoo that you want to receive emails from this sender. Additionally, you can create a filter to direct emails from specific senders to your inbox automatically. Check the settings in your Yahoo Mail for filters and blocked addresses to ensure those emails are not being rerouted to spam. Regularly review your spam folder and mark emails as “Not Spam” to improve the filtering system.

If you're not receiving a verification code on your phone or WhatsApp, it could be due to several reasons. Ensure that your phone number is entered correctly and that you have a stable internet connection or cellular service. Sometimes, network issues can prevent the message from being delivered. Additionally, check if any spam filters are blocking the verification message. If the problem persists, you might consider using a different method to receive the code, such as email.

If you are having trouble signing into your Yahoo account on a new mobile phone, ensure that you have the correct email and password. Double-check for any typos or errors. If you have enabled two-step verification, you may need to enter a verification code sent to your recovery email or phone number. You can also try clearing the cache and cookies of your browser or app. If you're still having issues, reset your password and attempt to sign in again.

If you can log in but are not receiving recent emails, check your spam or junk folders, as emails may have been incorrectly filtered. Ensure that your email filters and settings are not blocking incoming messages. Additionally, check your storage quota; if your account is full, it won’t accept new emails. If the issue persists, you may want to try clearing your browser’s cache or using a different web browser to access your email.