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Yahoo Customer FAQ

Top Answers & How-to Guides

How do I Contact Yahoo Customer Service?

The question we are asked most often is about how to talk to Yahoo customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Block a Person from Emailing My Yahoo Account?

Log in to your Yahoo account to block a person from emailing your Yahoo account. You can select the Account link at the top of...

How Do I Set Up Two Step Verification for My Yahoo Account?

When it comes to your Yahoo account, you want to keep your information secure. One way to do this is by using a two-step log in...
Ask any question you have about Yahoo customer service, get an answer now.

Recent Yahoo Customer Questions

How do I reactivate an inactive email account

To reactivate an inactive Yahoo email account, go to the Yahoo sign-in page and enter your email address. If your account is still recoverable, you’ll see prompts to reactivate it. Follow the on-screen instructions. If your account has been inactive for too long, it may be permanently deleted, and reactivation may not be possible. Always ensure to regularly log in to keep your account active.
Asked Oct 3, 2025 8:48 PM

I need to change my phone no for the 2 step verification for a yahoo sign in with an apple i- phone

To change your phone number for two-step verification on Yahoo using an iPhone, sign in to your Yahoo account. Go to the Account Security section and look for the Two-step verification option. Here, you can update your phone number. Follow the prompts to verify the new number to ensure it's set up correctly.
Asked Sep 23, 2025 11:15 PM

My recovery email is no longer active. My account was logged out of and I can not sign back in without the verification code that is being sent to an inactive email address. I do know my password but I can not bypass the recovery email.

To regain access to your Yahoo account, you can use the account recovery options available on the sign-in page. If you cannot access your recovery email, select "I don't have access to this email" during the recovery process. This may prompt you to answer security questions or provide an alternate recovery method. Follow the instructions provided to verify your identity. If you have previously set up a mobile number for recovery, you may also receive a verification code there.
Asked Sep 18, 2025 1:42 PM

My recovery email is no longer active? How do I reset my password if I don't have an active recovery email?

If your recovery email is no longer active, you can reset your password using an alternative recovery method, such as a mobile phone number associated with your account. Go to the Yahoo Sign-in Helper, enter your details, and follow the prompts to select your recovery option. If you don't have access to any recovery methods, Yahoo may ask for additional information to verify your identity before allowing you to reset your password.
Asked Sep 18, 2025 1:22 PM

My yahoo email account is frozen and asked me to log in. After a full day, I finally logged in, but I didn’t help at all, so I think i was scammed. I would like to change my password and see if that would help.

To change your Yahoo email password, log in to your account and go to your account security settings. Select the option to change your password. Make sure to create a strong, unique password and enable two-step verification for added security. This will help protect your account from unauthorized access in the future.
Asked Sep 2, 2025 1:42 PM

Help me with my Yahoo customer service issue

Email Management

How Do I Change My Name on My Yahoo Email?

To change your name on Yahoo Mail, click the Settings button in the upper-right corner of your screen. Select Account Info from...

How Do I Block a Person from Emailing My Yahoo Account?

Log in to your Yahoo account to block a person from emailing your Yahoo account. You can select the Account link at the top of...

How to Add a Signature to Yahoo Mail?

To use Yahoo Mail signature, click the gear icon at the top right of your page and select Settings. In the General tab, scroll...

How Do I Create a New Folder in My Yahoo Email?

Open your Yahoo Mail page to create a new folder in your Yahoo email. Click on the gear symbol at the top right of your email....

How Do I Delete All My Emails in My Yahoo Inbox?

If you are trying to clean up your Yahoo inbox, or you haven't used your Yahoo email in a while and want to get rid of old...

How Do I Retrieve My Yahoo Deleted Emails from the Trash?

Yahoo is a popular email provider that is used by many people worldwide. If you're looking an email that has been accidentally...

Support and Help

What Do I Do If I Cannot Retrieve Money from Yahoo Fantasy Wallet?

If you cannot retrieve money from Yahoo Fantasy Wallet, verify your phone number and email address. Login to your Yahoo Fantasy...

Is It Possible to Get Technical Support from Yahoo?

Yahoo offers free technical support to its users through its Help Center. To access support, users should visit...

Account Security

How Do I Set Up Two Step Verification for My Yahoo Account?

When it comes to your Yahoo account, you want to keep your information secure. One way to do this is by using a two-step log in...

How Do I Delete My Yahoo Account Forever?

To permanently delete your Yahoo account, start by visiting Yahoo's Help Page. Look for the FAQ line and expand the menu, then...

Business Services

How Do I Update My Yahoo Business Listing?

In summary, updating your business listing on Yahoo helps increase leads for your business. You can update your Yahoo business...

How Do I Update My Account Information on Yahoo?

Whether you want to change the name on your Yahoo account, or simply update the recovery details, Yahoo has you covered. You...

Account Recovery

How Do I Reset My Yahoo If I Forgot My Password and I Changed My Phone Number?

Yahoo mail has long been a convenient way to keep in touch with family, friends and acquaintances, so forgetting your password...

How Do I Recover My Hacked Yahoo Email Account?

If you suspect that your Yahoo email account has been hacked, there are several steps you can take to recover it. First, sign...

How Do I Recover My Yahoo Password Without the Phone Number or Email on the Account?

If you forget your Yahoo password and don't have a recovery email or phone number, you can still recover your account. Start by...

How Do I Recover My Yahoo Password Without a Security Question?

Yahoo users can recover their passwords by using their recovery email address or phone number. Without access to these recovery...
We look to the Yahoo issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Yahoo issues reported to GetHuman

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