© GetHuman Inc.

Birchbox Customer FAQ

Top Answers & How-to Guides

How do I Contact Birchbox Customer Service?

The question we are asked most often is about how to talk to Birchbox customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Cancel My Account with Birchbox?

Birchbox is a company that specializes in offering customers beauty products on a monthly basis. Customers have the ability to...
Ask any question you have about Birchbox customer service, get an answer now.

Recent Birchbox Customer Questions

How do I find out if an old gift card is still valid

To find out if your old Birchbox gift card is still valid, you need to log into your Birchbox account. From there, you can enter the code from the gift card to check its balance and validity. If you no longer have a Birchbox account or are having issues, you can consider checking the terms and conditions that came with your gift card, as they often provide information on the card's validity period. Remember, the link to the most up-to-date contact information is right here if you need further help.
Asked May 10, 2024 3:29 PM

Help me with my Birchbox customer service issue

Order Tracking and Issues

How Do I Track My Birchbox Order?

When you subscribe to Birchbox, you can track your package in one of three ways. You can use the status update emails from...

What Do I Do If I Got the Wrong Order from Birchbox?

This article discusses the steps consumers need to take when they've received the wrong order from Birchbox. It shares specific...

How Do I Get a Refund or Exchange Something from Birchbox?

Customers can get a refund for Birchbox products they purchase. However, it's good to read the policy to ensure that you don't...

Customer Service

How Do I Speak to a Birchbox Customer Service Rep?

The best way to speak to a Birchbox customer service rep is through live chat via the Birchbox website. This is the quickest...

How Do I Cancel My Account with Birchbox?

Birchbox is a company that specializes in offering customers beauty products on a monthly basis. Customers have the ability to...

Subscription Information

What is Birchbox?

Birchbox is a subscription service that sends personalized beauty and grooming product samples to subscribers. Founded to help...

How does Birchbox subscription work?

Birchbox's subscription service delivers curated beauty and grooming products monthly. Subscribers provide a beauty profile to...

What is included in a Birchbox subscription box?

A Birchbox subscription commonly includes five curated sample-sized products tailored to the subscriber's preferences, covering...

What brands are included in Birchbox subscription boxes?

Birchbox includes a wide variety of both established and emerging brands in its subscription boxes, such as Benefit Cosmetics,...

How much does a Birchbox subscription cost?

Birchbox provides various monthly subscription plans, typically costing around fifteen dollars for standard options. Men’s...

Can I customize my Birchbox subscription box?

Birchbox does provide customization for subscriptions based on the chosen plan. Subscribers can select items for their boxes...

Can I skip a month of Birchbox subscription?

Birchbox does permit subscribers to skip a month, offering flexibility for those not wishing to receive a box at that time....

How often will I receive my Birchbox subscription box?

A Birchbox subscription delivers a curated box of beauty or grooming products each month, tailored to individual preferences....

Shipping and Availability

What countries does Birchbox ship to?

Birchbox mainly ships within the United States and its territories but also offers shipping to select international locations....

How long does shipping take for Birchbox?

Shipping times with Birchbox depend on destination and method; standard US shipping takes five to seven business days, while...

Rewards and Products

Are there any Birchbox rewards or loyalty programs?

Birchbox provides a rewards program called Birchbox Points, allowing subscribers to accumulate points through activities like...

Can I purchase full-size products from Birchbox?

Yes, Birchbox allows customers to buy full-size products from their extensive online shop, where many items featured in...
We look to the Birchbox issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Birchbox issues reported to GetHuman

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!