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California Department of Motor Vehicles (DMV/RMV) Customer FAQ

Top Answers & How-to Guides

What is California Department of Motor Vehicles (DMV/RMV)'s Phone Number?

The question we are asked most often is about how to talk to California Department of Motor Vehicles (DMV/RMV) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about California Department of Motor Vehicles (DMV/RMV) customer service, get an answer now.

Recent California Department of Motor Vehicles (DMV/RMV) Customer Questions

Need to replace my license - I lost it in Germany.

To replace a lost California driver's license, complete the application for a replacement license. You can do this online, by mail, or in person at your local DMV office. You'll need to provide some identification and pay the required fee. Remember to have your personal information ready, such as your driver's license number, date of birth, and the last four digits of your Social Security number. If you are currently outside the United States, it may still be possible to start the process online.
Asked Dec 19, 2024 9:17 PM

Schedule DMV in office appointment

To schedule an in-office appointment with the California DMV, you'll need to visit their official website and use the online appointment scheduler. There, you can choose the type of service you need and select a convenient date and time.
Asked Jul 9, 2024 8:16 PM

I need to check on my vehicle registration

You can check your vehicle registration status by visiting the online services section of the California DMV website. You'll need to provide some necessary details such as your License Plate number, VIN (Vehicle Identification Number), or registration card information. Online services of the DMV website are available 24/7. Please ensure you have your information readily available prior to starting the status check to make the process as smooth as possible.
Asked Apr 18, 2024 3:15 PM

REGISTRATION STATUS ON HOLD. PAYMENT IS NOT BEING ACCEPTED. NO REASON GIVEN

It sounds like you're experiencing a technical issue. Unfortunately, the cause could be a variety of factors such as system overload, input errors, or issues on the DMV's end. If the payment system is not accepting your payment, we recommend checking back after a few hours. If the issue persists, your registration may have specific problems that need to be addressed. Further resolution will have to be done by contacting DMV directly, or visiting an office near you. Please ensure the information you provide is accurate to prevent such issues.
Asked Mar 27, 2024 6:16 PM

What do I need for the new California Driver's license?

To obtain a new California driver's license, you will need to provide documentation that verifies your identity, residency, and legal presence in the United States. This may include a birth certificate, passport, or immigration documentation. You'll also need to provide proof of social security number like a social security card or payroll document, and residency proof, such as utility bills or lease agreement. Additionally, you will need to pass a vision exam, written knowledge test, and behind-the-wheel driving test. You also have to complete a driver's education and driver's training if you are under 17 ½ years.
Asked Mar 12, 2024 5:44 PM

Help me with my California Department of Motor Vehicles (DMV/RMV) customer service issue

Driver's License Renewal

How Can I Renew My California Driver's Permit?

Renewing your California driver's permit is a relatively simple process. Be sure to check the expiration date of your current...

How Do I Replace or Renew My License with the California Dmv?

To replace or renew your California driver's license, visit the California DMV's website. Find the menu in the upper right...

What are the requirements for obtaining a California driver's license?

In order to obtain a driver's license in California, individuals must be at least 16 years old, complete a driver education...

DMV Services

How Do I Apply for an Hov Sticker from the California Dmv?

High-Occupancy Vehicle stickers may not be commonplace in some states, but they're an incentive for drivers in California to...

How Do I Renew My Permanent Handicap Placard from the California Dmv?

People who have disabilities have many challenges in life but renewing their permanent handicap placards isn't one of them. The...

How do I report a lost or stolen California driver's license?

To report a lost or stolen California driver's license, individuals should visit the California DMV website for guidance. They...

What is the process to obtain a California Real ID?

To obtain a California Real ID, individuals must confirm their eligibility as U.S. citizens or lawful residents and gather...

How Do I Change My Address with the California DMV?

To update your address with the California DMV, you can do it online, by mail, or in person. Online is the easiest method,...

Vehicle Registration

How Do I Replace My California Department of Motor Vehicles Registration Letter?

Replacing a lost, stolen, or damaged registration card or letter doesn't have to be difficult. The California DMV can help you...

How Do I Register My Vehicle with the California Dmv?

To register a new vehicle in California, visit the DMV website and locate the "Vehicle Registration" line, then choose "New...

How to check the status of my vehicle registration?

To check vehicle registration status with the California DMV, visit their website and use the online service. You will need to...

Driving Tests

What documents do I need to bring for my driving test?

To take the driving test in California, you need to bring a valid instruction permit, proof of identity and residency, and...

How do I schedule a driving test with the California DMV?

To schedule a driving test with the California DMV, individuals can use the official website's online services or contact their...

DMV Information

What forms of identification do I need for a DMV appointment?

When attending a DMV appointment in California, specific identification is required based on the service. Generally,...

What are the hours of operation for the California DMV?

Operating hours for California DMV offices generally run from 8:00 AM to 5:00 PM on weekdays, but may differ by location. Some...
We look to the California Department of Motor Vehicles (DMV/RMV) issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
California Department of Motor Vehicles (DMV/RMV) issues reported to GetHuman

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