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Chegg Customer FAQ

Top Answers & How-to Guides

What is Chegg's Phone Number?

The question we are asked most often is about how to talk to Chegg customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Delete My Chegg Account?

GetHuman works towards helping customers to solve their service issues, such as cancellation of online accounts. We also...

How Do I Change the Shipping Address on My Chegg Order?

If you realize you have entered the wrong shipping address after placing an order for a physical textbook from Chegg Inc., it's...
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Book Returns and Exchanges

How Do I Return a Book to Chegg?

If you got a book from Chegg but need to return it for some reason, you can qualify for a refund as long as you make the return...
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How Do I Return the Wrong Book Back to Chegg?

This article talks about how you make a return to Chegg if you received the wrong book instead of the one you ordered. Chegg's...
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What Happens If I Return a Chegg Book Too Late?

Chegg is an American educational company that offers textbook rentals. The company has a straightforward rental policy....
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Can I return a digital textbook to Chegg?

Chegg generally does not permit the return of digital textbooks once accessed due to their immediate usability. Customers...
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Can I exchange a book I rented from Chegg with a different title?

Chegg's rental policy generally does not allow exchanging a rented book for a different title. Customers must return the...
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Refunds and Extensions

How Do I Get an Extension for My Books from Chegg?

Going to college doesn't have to be stressful or expensive. Chegg makes renting the textbooks you need easy and budget...
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How Do I Get a Refund from Chegg.com?

If you have purchased or rented a digital or physical textbook from Chegg and need to return it, just log in to your account on...
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How Do I Fix an Overcharge on My Chegg Account?

If you think that Chegg charged you unfairly, you may contact the support team and ask for help with these helpful tips.
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Order Issues

How Can I Sell My Text Book Back to Chegg?

Chegg is an American company that sells textbooks at reasonable rates. While you can follow an easy returns policy to exchange...
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What Do I Do If I'm Missing My Chegg Oder?

If you have a missing Chegg order, start by logging into your account, checking the order status, and tracking the shipment....
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Can I download or print the Chegg eTextbooks?

Chegg eTextbooks are meant for online access only and do not allow downloading or printing due to copyright laws. Users can...
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Account Management

How Do I Delete My Chegg Account?

GetHuman works towards helping customers to solve their service issues, such as cancellation of online accounts. We also...
Read more

How Do I Change the Shipping Address on My Chegg Order?

If you realize you have entered the wrong shipping address after placing an order for a physical textbook from Chegg Inc., it's...
Read more

How Do I Cancel My Account with Chegg?

What happens when you no longer want to use Chegg's services and want to cancel your account? You can cancel your Gregg account...
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We look to the Chegg issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Chegg issues reported to GetHuman
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