Recent KitchenAid Customer Questions
My refrigerator is not making ice after I had it serviced for no filtered water. My technician told me to defrost 48 hrs. I did and now no ice. What can I do
If your refrigerator is still not making ice after defrosting, check the ice maker switch to ensure it's turned on. Verify that the water supply line is not kinked and is connected securely. Inspect the water filter; if it’s clogged or needs replacing, that could affect ice production. Ensure the freezer temperature is set correctly, ideally around 0°F (-18°C). If the ice maker is still not functioning, there may be an issue with the ice maker unit itself, and it might require further service.
Asked Jun 21, 2025 9:42 PM
ERROR CODE DISPLAYED - HOW DO I RESET ON ELECTRIC COOKTOP
To reset an electric cooktop displaying an error code, turn off the cooktop and unplug it from the power source if possible. Wait for about one minute before plugging it back in or turning the power back on. This can often clear the error code. If the issue persists, consult the user manual for specific error code definitions and instructions. Ensure that any cookware is compatible and properly placed on the burners.
Asked Feb 7, 2025 10:37 PM
Does the shelves on kitchen aid krmf706ess have led lights
The shelves on the KitchenAid KRMF706ESS do not have built-in LED lights. However, the refrigerator itself features interior LED lighting to illuminate the compartments. This ensures better visibility for your food items.
Asked Jan 29, 2025 7:16 PM
I have a new kitchen aid wall oven model number KOES530PPS00. When the door is closed the left side drops 2-3 mm. The right side has no movement. Is that supposed to do that or is there a likely hinge problem on the left side?
A discrepancy in door alignment, such as the left side dropping while the right side remains stable, may indicate a hinge issue or misalignment. It’s important for oven doors to close evenly to ensure proper operation and efficiency. We recommend checking the hinge for any damage or wear, or adjusting the door alignment if possible. If the problem persists, further inspection or service may be necessary to resolve the issue.
Asked Dec 23, 2024 8:52 PM
water leak out of front door spigot
If your KitchenAid appliance is leaking water from the front door spigot, it's important to address it promptly as it is a sign of malfunction. This issue could be caused by different factors such as a faulty door seal, improper leveling, or blockage in the drain system. Check the door seal for any signs of damage or wear. If it appears worn out or damaged, it may need to be replaced. If the appliance isn't leveled properly, it may not close or seal right, leading to leaks. Also, ensure the drain system is not blocked. If the problem persists, it might be best to seek help from a KitchenAid certified technician.
Asked Apr 22, 2024 9:47 PM
Help me with my KitchenAid customer service issue
Product Information
What is the warranty period for KitchenAid appliances?
The warranty period for KitchenAid appliances generally varies depending on the specific type of appliance and its components. Most
When it comes to KitchenAid mixers, a standard warranty of one year is also common, which covers defects in materials and workmanship. It is important to note that KitchenAid offers additional coverage plans for some products, which can be purchased separately to extend the warranty period. Users are encouraged to review the warranty terms provided in their specific appliance manuals or on the official KitchenAid website for detailed information.
For anyone seeking specific warranty information regarding their appliance, the current KitchenAid website is a valuable resource that offers comprehensive details and contact information for further inquiries....
What is the difference between KitchenAid stand mixers and hand mixers?
The primary difference between KitchenAid stand mixers and hand mixers lies in their design, functionality, and intended use. KitchenAid
On the other hand, KitchenAid hand mixers are compact and portable, making them a convenient option for lighter tasks. They feature detachable mixing heads that the user holds while mixing. Hand mixers are ideal for smaller jobs, such as whipping cream, mixing eggs, or combining lightweight batters. They are easier to store due to their smaller size and typically have fewer speed settings compared to stand mixers.
In summary, KitchenAid stand mixers are designed for heavy-duty mixing and baking tasks with the capability for hands-free operation, while hand mixers are more suited for lighter mixing tasks and offer greater portability. Users should choose between the two based on the types of tasks they commonly perform in the kitchen and their available counter space. More information on specific models and features can be found on the KitchenAid website....
What attachments are available for KitchenAid stand mixers?
KitchenAid stand mixers are known for their versatility, and one of the reasons for this is the wide range of attachments available.
First, there is the dough hook, which is perfect for kneading bread and pizza dough. The flat beater is another essential attachment that works well for mixing batters and blending ingredients. For making whipped cream or meringues, the wire whip is ideal, incorporating air into the mixture for a light and fluffy texture.
In addition to these basic attachments, KitchenAid offers specialty attachments that further extend the capabilities of the stand mixer. For instance, the food grinder attachment is excellent for grinding meat, making home-made sausages, and even grinding vegetables for sauces or salsas. The spiralizer attachment allows users to create vegetable spirals and noodles, which is a popular choice among those looking to incorporate more vegetables into their meals.
There are also attachments designed for processing foods, such as the food slicer and shredder, which can slice vegetables or shred cheese with ease. The pasta maker attachment is perfect for those who enjoy making fresh pasta from scratch, and there are attachments for making ice cream, juicing fruits, and even slicing and coring fruits.
The versatility of the KitchenAid stand mixer makes it a beloved appliance in many kitchens. For the latest and most comprehensive list of attachments available, it may be useful to visit the current KitchenAid web page, as they frequently update their offerings. This ensures that users can explore all the options compatible with their specific stand mixer model. Overall, the combination of attachments greatly enhances the functionality of KitchenAid stand mixers, making them capable of tackling a wide variety of culinary tasks....
What is the difference between KitchenAid's Artisan and Professional mixers?
The KitchenAid Artisan and Professional mixers are both excellent choices for home bakers and serious chefs alike, but they are designed
The Artisan mixer is renowned for its versatility and user-friendly design, making it an ideal option for those who engage in a wide range of mixing tasks. It typically features a powerful motor in the range of 325 watts and a five-quart mixing bowl that can accommodate a variety of recipes, from cookie dough to bread mixtures. This model often comes in a multitude of colors, allowing users to select one that complements their kitchen decor. The Artisan mixer is particularly appealing for individuals or small families who engage in everyday baking and cooking.
On the other hand, the Professional mixer is engineered for more demanding tasks and larger quantities. With a motor that can range from 575 to 600 watts, this mixer is built to handle heavier, denser mixtures with ease. The Professional models often feature a six-quart or larger mixing bowl, which allows for mixing larger batches of dough, making them a favorite among avid bakers and those preparing food for gatherings. Additionally, the Professional series typically includes a more robust construction and a bowl-lift design, which provides greater stability when mixing thick batters or doughs.
Ultimately, the choice between the Artisan and Professional mixers depends on individual cooking and baking needs. Those who enjoy regular baking will likely find the Artisan meets their requirements, while serious bakers who frequently tackle large quantities may prefer the Professional models. It may be beneficial to explore the current web page for more specific details regarding features and specifications to assist in making an informed decision....
Purchasing and Returns
What is the return policy for KitchenAid appliances?
KitchenAid appliances generally have a return policy that allows customers to return their items under certain conditions. Typically,
In addition to standard returns, KitchenAid may accept exchanges if the appliance is defective or damaged upon arrival. In such cases, it is wise for customers to carefully review the specific terms associated with their purchase, as the return process can vary based on retail channels, such as authorized dealers or third-party sellers.
To find the most accurate and detailed information about the return policy for your KitchenAid appliances, including any updates or specific conditions, it is advisable to check the current KitchenAid website. There, you can find the most up-to-date information regarding returns, as well as instructions on how to initiate the process if needed....
Maintenance and Care
Can I purchase replacement parts for KitchenAid appliances?
Yes, replacement parts for KitchenAid appliances can be purchased through various channels. KitchenAid offers a dedicated section on
Additionally, many authorized retailers and appliance parts stores also carry KitchenAid replacement parts. It is important for customers to be cautious and verify that they are purchasing from reputable sources to ensure quality and compatibility. When searching for parts, customers may also find useful diagrams and instructions that can assist in the replacement process. If you are looking for specific information, you may want to explore the KitchenAid website for more details on available parts and how to obtain them either online or in-store....
How do I clean and maintain my KitchenAid appliances?
Maintaining and cleaning KitchenAid appliances is essential for their longevity and performance. For a KitchenAid stand mixer, it is
For KitchenAid cookware, it is important to follow the manufacturer's guidelines. Most cookware can be hand washed using a soft sponge and mild dish soap. Additionally, avoid using metal utensils, as they can scratch the surface.
KitchenAid small appliances, such as blenders or food processors, require similar care. After each use, it is best to disassemble and clean the parts. These components often have dishwasher-safe options, but hand washing is also effective.
Regular maintenance, such as checking for wear and tear on seals or cords, can help ensure that KitchenAid appliances operate effectively. For detailed care instructions, it may be helpful to refer to the user manual for your specific appliance or visit the KitchenAid website....
What should I do if my KitchenAid appliance is not working properly?
If your KitchenAid appliance is not functioning as expected, there are several steps you can take to troubleshoot the issue. Firstly,
Next, check the user manual for any specific troubleshooting tips related to your model. KitchenAid's manuals often contain helpful information about common issues, along with solutions. Additionally, make sure that all components, such as removable parts or attachments, are correctly installed and free from obstructions.
If the issue persists, inspecting for any visible signs of damage, unusual noises, or leaks may help identify the problem. KitchenAid appliances often feature diagnostic modes that can assist in pinpointing the issue. Refer to the manual for instructions on how to activate this feature if it is available for your model.
For further assistance, it may be helpful to visit the KitchenAid website, where additional resources and product information can be found. Remember that some issues may require professional attention, so explore the service options available on the site as well....
Usage and Recipes
Can I find recipes or tips for using KitchenAid products?
Absolutely, there are numerous resources available for discovering recipes and tips specifically designed for KitchenAid products.
In addition to the website, many cookbooks and food blogs focus on KitchenAid appliances, offering creative recipes and tips for home cooks and bakers. Social media platforms are another excellent source, as many users share their own experiences, recipes, and practical advice for using KitchenAid products.
For the most current recipes and tips, visiting the KitchenAid website directly can provide a wealth of information and inspiration to help elevate your culinary skills....