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LA Fitness Customer FAQ

Top Answers & How-to Guides

What is LA Fitness's Phone Number?

The question we are asked most often is about how to talk to LA Fitness customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Cancel My Account with LA Fitness?

To cancel your LA Fitness account, log in to the official website, print and fill out the cancellation form, then mail it to...
Ask any question you have about LA Fitness customer service, get an answer now.

Recent LA Fitness Customer Questions

How do I complain about my experience?

You can provide feedback about your experience at LA Fitness directly through the "Contact Us" link on this page. You'll find options there for giving both positive and negative feedback. It is helpful to provide as many details as possible about your issue, including the specific location and time of your experience. We want to ensure we understand your concerns completely so we can make your subsequent visits better.
Asked May 7, 2024 7:44 PM

I want to discontinue personal training classes

To discontinue personal training classes at LA Fitness, you need to directly contact either the Operations Manager or the General Manager at the location where you purchased the personal training. Bear in mind that LA Fitness requires a notice period that can be up to 30 days, depending on your contract. The details for cancellation should be spelled out in the agreement you signed upon starting the training program. If you're within the first few days of signing up, LA Fitness has a policy allowing a full refund. Any concerns about cancellation should be addressed directly with your center's manager.
Asked Apr 11, 2024 2:20 PM

My local gym has closed until further notice (Hyde Park, Chicago, Signature gym). I need to know whether to pay for a one month membership at another gym, depending on the estimated time to re-open. Can you provide any information?

We're sorry, but as a virtual assistant, we don't have real-time updates on specific LA Fitness locations. It's recommended to check the official website or contact the corporate or customer service of LA Fitness for the most current and accurate information about the reopening dates of specific branches.
Asked Mar 10, 2024 3:05 PM

Help me with my LA Fitness customer service issue

Membership Management

What Is the LA Fitness Cancelation Policy?

This article outlines the cancelation policy for LA Fitness. If you want to cancel your membership, this article will benefit...

How Do I Join LA Fitness?

Solving customer care problems can be daunting, especially if the agents find it hard to get back to you on time due to the...

How Do I Cancel My LA Fitness Membership?

This article discusses how you can cancel your membership at LA Fitness if you no longer need it or can no longer access the...

How Do I Freeze My LA Fitness Gym Membership?

Staying healthy and fit is often a priority in the majority of people's lives. LA Fitness strives to satisfy this need by...

What Do I Do If I'm Having a Billing Problem with LA Fitness?

If you have billing problems with La Fitness you can always get help from the support team with these helpful tips.

How Do I Cancel My Account with LA Fitness?

To cancel your LA Fitness account, log in to the official website, print and fill out the cancellation form, then mail it to...

How do I request a refund for my membership fees?

To request a membership refund from LA Fitness, one must first check the refund policy as refunds are typically not given once...

Membership Details

What are the membership options available at LA Fitness?

LA Fitness provides diverse membership options to suit different needs, including month-to-month and annual plans. Standard...

What are the membership fees for LA Fitness?

Membership fees at LA Fitness vary based on factors like location and membership type. Individual memberships typically cost...

Does LA Fitness offer any discounts or promotions?

LA Fitness regularly has promotions and discounts for both new and current members, including student and military rates,...

What is the guest pass policy at LA Fitness?

LA Fitness allows non-members to use guest passes to try out facilities, usually for one day, but rules differ by location....

Facilities and Services

What amenities and facilities are available at LA Fitness?

LA Fitness provides a variety of amenities and facilities, including spacious workout areas with cardio and strength equipment,...

What are the operating hours of LA Fitness?

LA Fitness operating hours vary by location and day; typically, clubs open around 5:00 a.m. to 11:00 p.m. on weekdays, and 7:00...

Can I use my membership at any LA Fitness location?

Yes, LA Fitness memberships can be used at any location across the United States and Canada, offering great flexibility....

What is the age requirement for using LA Fitness facilities?

LA Fitness requires individuals to be at least 18 years old for independent use of their facilities. However, those aged 12 to...

Does LA Fitness provide childcare services?

LA Fitness does offer childcare services at numerous locations, catering to children from six months to twelve years. Services...

Fitness Classes and Training

Are there group fitness classes offered at LA Fitness?

LA Fitness provides a diverse selection of group fitness classes suitable for various skill levels and preferences. These...

What are the personal training options at LA Fitness?

LA Fitness provides diverse personal training options, including one-on-one sessions, small group training, and specialized...

Does LA Fitness offer any online classes?

LA Fitness provides a variety of online classes that allow members to work out at home. These classes cover multiple fitness...

First Visit Guidance

Can I bring a guest to LA Fitness?

Members of LA Fitness can generally bring a guest to the gym, but specific guest policies differ by location. Guests usually...

What should I bring on my first visit to LA Fitness?

For a first visit to LA Fitness, it is important to bring a valid ID, comfortable workout attire, athletic shoes, a water...
We look to the LA Fitness issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
LA Fitness issues reported to GetHuman
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