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1-800-FLOWERS.COM Customer FAQ

Top Answers & How-to Guides

What is 1-800-FLOWERS.COM's Phone Number?

The question we are asked most often is about how to talk to 1-800-FLOWERS.COM customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about 1-800-FLOWERS.COM customer service, get an answer now.

Recent 1-800-FLOWERS.COM Customer Questions

Help me with my 1-800-FLOWERS.COM customer service issue

Order Tracking

How Do I Track My 1-800-Flowers Order?

This Gethuman guide walks 1-800-Flowers customers through tracking their gift and explains some benefits of creating an...

Can I schedule a delivery for a future date?

Customers of 1-800-FLOWERS.COM are able to schedule deliveries for future dates. This feature is useful for special events or...

What happens if the recipient is not home at the time of delivery?

When a delivery from 1-800-FLOWERS.COM occurs and the recipient is absent, the delivery driver may leave the package in a...

Return and Substitution Policy

What is the 1-800-Flowers return policy?

1-800-FLOWERS.COM offers a customer-friendly return policy for damaged or unsatisfactory products, allowing customers to report...

What is the 1-800-Flowers substitution policy?

1-800-Flowers.com has a substitution policy that allows for replacements when an ordered item is unavailable at delivery. They...

What should I do if my flowers do not match the description?

If the flowers do not match the description on 1-800-FLOWERS.COM, first review your order confirmation and the product details...

Customization and Personalization

Can I customize my flower arrangement?

Yes, 1-800-FLOWERS.COM allows for customizable flower arrangements, letting customers select specific flowers, colors, and...

Can I include a personal message with my order?

Customers can add a personal message to their orders with 1-800-FLOWERS.COM, making gifts more heartfelt. During checkout,...

Payment and Fees

What payment methods does 1-800-Flowers accept?

1-800-FLOWERS.COM accepts various payment options including major credit cards like Visa, MasterCard, Discover, and American...

Are there any additional fees or charges for delivery?

1-800-FLOWERS.COM may impose extra delivery fees based on factors such as the delivery location, urgency, and specific...

Delivery Services

Are there any delivery restrictions or limitations?

1-800-FLOWERS.COM has specific delivery limitations based on the destination, with some rural areas having restricted options...

Do you offer same-day delivery?

1-800-FLOWERS.COM does provide same-day delivery for certain items in select regions. Availability depends on the recipient's...

Can I send flowers internationally through 1-800-Flowers?

Yes, 1-800-FLOWERS.COM allows for international flower delivery, subject to the specific country, location, and chosen...

What if my flowers arrive damaged?

In the event that flowers arrive damaged, it is essential to inspect them immediately and document the damage with photographs....

Corporate and Discounts

Do you offer discounts for bulk orders?

1-800-FLOWERS.COM offers discounts for bulk orders, especially for corporate gifting or events, depending on order size and...

Do you offer corporate gifting options?

1-800-FLOWERS.COM indeed offers a range of corporate gifting choices suitable for businesses. These include customizable floral...
We look to the 1-800-FLOWERS.COM issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
1-800-FLOWERS.COM issues reported to GetHuman
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